6 of 6 Customer Experience Jobs in Crewe

We’re looking for a software-focused Product Owner to join our fast-growing Vehicle Telematics division. This is a fantastic opportunity for someone with around 1-2 years’ experience who is ready to take the next step in their product career, working alongside experienced leaders and cross-functional teams in a product-driven sector. You’ll support the … development and delivery of innovative software products that improve customer experience and drive business growth. You’ll collaborate with engineering, UX/UI, and other stakeholders to turn ideas into features and help shape the product roadmap. This is an office-based role, working from our Telematics head office in Crewe, Cheshire . It’s a fantastic working … pizzeria and roof top bar. What You’ll Be Doing Strategy & Discovery Assist the Product Director in identifying market opportunities and analysing competitors. Collaborate with UX research, marketing, and customer teams to gather insights and feedback. Planning Contribute to the development of product vision and roadmap. Help define features, business rules, and acceptance criteria. Participate in planning, refinement, and More ❯

Connected Car R&D portfolio planning team. This is an exciting opportunity for someone enthusiastic about connected car technology and eager to shape the future of vehicle features and customer experiences. Pay Rate: PAYE: £33.15 LTD: £38.49Current End date: 31/01/2026 Working Pattern: 35 hours per week Onsite (potential of Hybrid due to location) Bentley Core … Support: Be the first point of contact for all Flamingo-related issues and provide recommendations to various departments, including Quality and Aftersales. What You'll Bring: * Technical Expertise: Proven experience in electrical fault finding, vehicle diagnosis, and the use of diagnostic tools such as VAG diagnostic tools, CANalyzer/CANoe, and multi-network dataloggers.* Regulatory Knowledge: Familiarity with UNECE … the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco More ❯

day monitoring of in house and client equipment both physical and cloud stored. Role Achieve KPI’s given within your role where they are set out in writing. Provisioning customer sales orders and ensure our customers are onboarded, managing the implementation of new services, via project management, web demonstrations and training. Actioning and Resolving faults, liaising with the necessary … clients and colleagues, and documenting via cases. Escalate complex issues/faults to the Senior IT Support Executive Providing customer support and training via web demonstration, telephone and customer visits. To maintain the best professional relationship with our customers. Provide assistance to other employees within the business. Attend service training and webinar sessions to improve product knowledge. To … review and interact with our customers where required to improve their customer experience. Always working to our values and ensuring all employees also understand the values and how they positively impact the business and the way we operate. Ensure customer, suppliers’ and employees’ expectations are managed as per our values. Use initiative to learn new products & systems and More ❯

Duration 1 Year 9 Months Positions Available 1 Closing Date Monday, 10th November 2025 Start Date Monday, 17th November 2025 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Enthusiasm for technology, AI interest in SaaS applications Qualifications English GCSE, grade A*-C/9-4 (Essential) Maths … monitoring and speech analytics platform designed for contact centres, BPOs, and compliance-driven industries. We help organisations transform their QA processes, improve compliance, boost employee performance, and deliver better customer experiences. More ❯

Connected Car R&D portfolio planning team. This is an exciting opportunity for someone enthusiastic about connected car technology and eager to shape the future of vehicle features and customer experiences. Pat rate: PAYE: £37.06 LTD: £45.58Current End Date: 23/12/2025 - will be extendedWorking Pattern: 37 hours per week, Hybrid - 3 days onsite per week, Bentley … and maintain networks across the organization to clarify legislative impacts.* Develop and maintain Project Specific Legislation Roadmaps (PSLR) in alignment with PEP gateways. What You Bring to the Table:* Experience: Proven background in the automotive industry with firsthand experience in vehicle development programs from launch to production.* Communication Skills: Strong ability to communicate and influence, fostering positive relationships … Technical Understanding: Deep knowledge of vehicle regulations and the ability to guide others effectively.* Business Acumen: Good awareness of business processes, enabling you to make informed strategic decisions.* Collaboration: Experience in leading working groups to resolve legislative inconsistencies and interpretation challenges.* Documentation Skills: Ability to absorb technical documentation and distill key information for clear communication. Qualifications:* Minimum degree level More ❯

Connected Car R&D portfolio planning team. This is an exciting opportunity for someone enthusiastic about connected car technology and eager to shape the future of vehicle features and customer experiences. Pat rate: PAYE: £37.06 LTD: £45.58 Current End Date: 23/12/2025 - will be extended Working Pattern: 37 hours per week, Hybrid - 3 days onsite per … and maintain networks across the organization to clarify legislative impacts. * Develop and maintain Project Specific Legislation Roadmaps (PSLR) in alignment with PEP gateways. What You Bring to the Table: * Experience: Proven background in the automotive industry with firsthand experience in vehicle development programs from launch to production. * Communication Skills: Strong ability to communicate and influence, fostering positive relationships … Technical Understanding: Deep knowledge of vehicle regulations and the ability to guide others effectively. * Business Acumen: Good awareness of business processes, enabling you to make informed strategic decisions. * Collaboration: Experience in leading working groups to resolve legislative inconsistencies and interpretation challenges. * Documentation Skills: Ability to absorb technical documentation and distill key information for clear communication. Qualifications: * Minimum degree level More ❯