13 of 13 Customer Experience Jobs in Derbyshire

Employer description: Addooco IT are a specialist provider of managed IT, cloud and communications solutions. Their approach delivers a premium customer experience for all businesses. Since formation in 2008, Addooco has enjoyed sustained success and following continuous growth now occupy a dedicated building on Dunston Technology Park. Overview: We are now looking for an eager candidate to join … us as a Network Engineer Level 4 apprentice with CompTIA Network+. You will have the opportunity to gain valuable skills and experience as you complete your Level 4 apprenticeship. Responsibilities: Maintain a high level of customer service as a primary point of contact in the service desk. Maximise customer network performance by monitoring, troubleshooting problems and outages. … Ensuring customer equipment, firewalls, switches, servers etc are maintained in a timely manner to latest stable versions as per their contracts. Assist 2nd line in securing customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access. Ensure the technology, systems and support are optimised for customers including individuals or teams More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out … with manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold by More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out … with manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold by More ❯

Location: South of Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant … Ensure governance and clear record keeping of activities undertaken to ensure an accurate audit trail required for attestation/Audit support. Take a proactive approach to improving operations and customer experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications: Experience in Cryptography/… accuracy of work Experienced at making informed decisions, against tight timescales Able to prioritise and manage multiple tasks concurrently Proficient in MS Office applications ? Desirable Skills/Preferred Qualifications: Experience in IT Security roles Knowledge of cryptography Industry relevant Security qualifications. Industry relevant Project Management qualifications. Experience in an Operational environment Operational documentation creation and maintenance. Deep understanding More ❯

Location: South of Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant … Ensure governance and clear record keeping of activities undertaken to ensure an accurate audit trail required for attestation/Audit support. Take a proactive approach to improving operations and customer experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications: Experience in Cryptography/… accuracy of work Experienced at making informed decisions, against tight timescales Able to prioritise and manage multiple tasks concurrently Proficient in MS Office applications ? Desirable Skills/Preferred Qualifications: Experience in IT Security roles Knowledge of cryptography Industry relevant Security qualifications. Industry relevant Project Management qualifications. Experience in an Operational environment Operational documentation creation and maintenance. Deep understanding More ❯

now looking for an eager candidate to join us as a Network Engineer Level 4 apprentice with CompTIA Network+. You will have the opportunity to gain valuable skills and experience as you complete your Level 4 apprenticeship. Role Maintain a high level of customer service as a primary point of contact in the service desk. Maximise customer network performance by monitoring, troubleshooting problems and outages. Ensuring customer equipment, firewalls, switches, servers etc. are maintained in a timely manner to the latest stable versions as per their contracts. Assist the 2nd line in securing the customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access. Ensure the … technology, systems and support are optimised for customers, including individuals or teams working remotely from or from customer sites. Be a true team player, working professionally and constructively with colleagues, offering help and assistance. Training Why choose our Network Engineer Level 4 apprenticeship? Our Network Engineer Level 4 apprenticeship is perfect for learners who are fresh out of an More ❯

Employer description: Addocco IT is a specialist provider of managed IT, cloud, and communications solutions, delivering a premium customer experience to businesses of all sizes. Since its formation in 2008, Addooco has achieved sustained success. Following continuous growth, the company now operates from its own dedicated premises at Dunston Technology Park. Overview: We're on the lookout for … a motivated and tech-savvy individual to join our team as an apprentice. This is your chance to kick-start a career in IT while gaining hands-on experience and in-demand skills through a Level 3 Azure Cloud Support Specialist Apprenticeship. If you're eager to learn, grow, and be part of something exciting—this is the opportunity … fully documented with resolution details before being closed Recording key information on daily operational checklists to maintain service continuity and accountability Required skills: Demonstrate the ability to meet high customer service standards and follow expected turnaround times Excellent communication skills , particularly via phone and email, with a clear and professional tone Strong technical aptitude, with the ability to quickly More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯

working with our client, a fast growing company bringing ultra-fast fibre to more rural communities across the Highlands.To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in Inverness and the North Highlands. Don't worry if you don't have fibre experience as full training provided. This … Carry out light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What youll bring: Great communication and customer service skills Comfortable working outdoors, at height, and with manual tasks Full UK driving licence (essential) Flexibility for More ❯

working with our client, a fast growing company bringing ultra-fast fibre to more rural communities across the Highlands.To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in Inverness and the North Highlands. Don't worry if you don't have fibre experience as full training provided. This … Carry out light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What youll bring: Great communication and customer service skills Comfortable working outdoors, at height, and with manual tasks Full UK driving licence (essential) Flexibility for More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯