10 of 10 Customer Experience Jobs in Derbyshire

will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan. You will cultivate … convert these into opportunities for Computacenter. Where the Role Fits: Youll be a primary member of the Leadership Team for your customer(s) together with the Sales team, including Group Managed Services, Group Professional Services and Group Technology Sourcing as required; Youll be Computacenters leading services presence ...

telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights … language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes. Key Responsibilities Lead the definition and delivery of Akixi's AI strategy and technology roadmap. Architect scalable AI solutions integrated into Akixi ...

Customer Success ManagerDepartment: Customer SuccessLocation: ChesterfieldHybrid – 1 day from homeSalary: up to £40,000There is a requirement to travel to client meetingsFlexible working hours25 days annual leave Elevation Recruitment Group are seeking a highly motivated and experienced Customer Success Manager to join one of our leading clients … based in Chesterfield. This senior role is responsible for driving customer satisfaction, retention, and growth by building strong, trusted relationships and ensuring customers achieve maximum value from our solutions. You will act as a strategic partner and trusted advisor to clients of the business, working closely with internal teams ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary & Purpose The Account Executive is responsible for acquiring new service … report on sales performance against quarterly and annual targets. Occasionally support cross-sell and upsell into existing accounts when this role owns the customer relationship. Travel as required for customer meetings, industry events (including speaking opps), or sales workshops. Required Skills & Experience Proven track record ...

continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices … chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration ...

innovation, efficiency, and continuous improvement, they operate in a fast-paced environment where ideas are valued and initiative is encouraged. The team is collaborative, customer-driven, and committed to building scalable processes that support long-term growth. They offer the opportunity to work on meaningful projects, influence … practical problem-solving. About the role This role is responsible for managing and delivering key business initiatives that strengthen operational performance, improve the customer experience, and support scalable growth. Projects may include product launches, workflow improvements, and internal transformation efforts, with ownership spanning from initial planning through successful ...

high-pressure, time-sensitive delivery environments. This role operates across fixed go-lives, matchdays and peak trading periods where delivery quality directly impacts revenue, customer experience and reputation. Working closely with internal teams, third-party suppliers, and customers, the Project Manager ensures projects are delivered on time … delivery decisions and act with a commercial mindset, whilst reporting to the Head of Projects. What you’ll need In addition to the experience outlined below, you will need to demonstrate that you are highly adaptable, a confident communicator and show a willingness to learn new things. Experience ...

Logo Acquisition hunting & and driving new business acquisitions in order to achieve business goals for the IT Domain Primary Job Responsibility: Primarily drives new customer acquisition through existing knowledge, experience, and industry network Drives large multi-year deals Drives the entire sales process; leads and assigns team responsibilities … organization's goals and objectives for the chosen vertical Education and Essential Experience: 10-15 years of experience in BPO/CX Sales (New Business Development) at a leadership level Sales experience with a proven track record in BPO/CX Services sales Should have deep knowledge ...

United Kingdom, London, LondonSenior Strategy AnalystWhat you ll doYou ll join our Analytics department in one of our core teams Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud.In this role, you ll help us on our mission to Change Banking for Good by:Using your analytical … terms on a price comparison website, or the best support for customers behind on payments.Optimising lending decisions to drive sustainable lending growth and improve customer experiences.Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them.Ensuring good outcomes for customers by tracking ...

change across Barron McCann and partner environments. Mentor: Support team development and share knowledge to grow the PIDS department. What We’re Looking For Experience: 5+ years managing complex projects end-to-end. Skills: Strong organisational, communication, and stakeholder management abilities. Expertise: Financial control, risk management, and governance know … Proficient in Microsoft Office and project management tools. Safety First: Committed to health and safety best practices. Bonus Points: PRINCE2/APM certification, PMO experience, WMS familiarity, and a background in infrastructure or tech deployment. Why Join Us? Be part of a forward-thinking company driving innovation in passenger ...