Web Analyst - Hybrid This is a leading name in the UK hospitality space undergoing a major digital and data transformation. With millions of customer touchpoints across web, app, and physical locations, they're investing heavily in building a best-in-class analytics function to better understand and optimise the full customer experience. The Role As Digital Analyst, you … ll sit at the intersection of digital and customer data-owning the analysis of online journeys across multiple platforms. You'll use GA4 to uncover actionable insights, while also blending online and offline datasets using SQL to drive deeper business intelligence across channels. It's a high-impact role with visibility across marketing, digital product, and data teams. Key … inform CRO, UX, and broader digital strategy Build dashboards and visual reports to communicate findings to stakeholders Partner with marketing, digital, and CRM teams to inform optimisation initiatives Skills & Experience Proven experience in digital analytics (GA4 or Adobe Analytics) Comfortable presenting insights to non-technical teams Experience with data visualisation tools (e.g., Looker Studio, Power BI) is More ❯
this role is to support the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager in supplying a world class repair and build service to BT's customer base and BT owned inventory. Maximising team effectiveness and productivity and ensuring all contractual SLA's and efficiency metrics are met to deliver this world class customer experience. … To liaise closely with peers in Enterprise Field Service to support and implement improvement strategies. Performing over and above in the Workshop functions enabling BT to meet contractual customer SLA's. What you'll be doing • To carry out Workshop warranty and break fix repairs on all products supported by the company including laptops, desktops, switches, routers and printers … levels of communication are maintained. Skills required for the job • Have the required skills and hold the relevant accreditations to repair and build kit on all BT portfolio and customer owned stock including HPI/HPE, Lenovo, Dell, Cisco and Draytek • Ability to support their Team Leader and Line Manager through transformational changes. • Ability to process complex ideas and More ❯
but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio Visual technology capabilities, an ideal opportunity for those who like to challenge themselves … production/technology & digital media production. Delivering against SLAs, resolution of Major Incidents/supporting delivery of our ITIL processes. You must demonstrate a genuine interest, enthusiasm and basic experience or relevant training in the wider field of Audio Visual technology. Areas may include; Event production, Teaching Technologies, Integrated System Technology (AV control systems), AV installation, Video Conferencing Systems More ❯
but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio Visual technology capabilities, an ideal opportunity for those who like to challenge themselves … production/technology & digital media production. Delivering against SLAs, resolution of Major Incidents/supporting delivery of our ITIL processes. You must demonstrate a genuine interest, enthusiasm and basic experience or relevant training in the wider field of Audio Visual technology. Areas may include; Event production, Teaching Technologies, Integrated System Technology (AV control systems), AV installation, Video Conferencing Systems More ❯
through bespoke solutions based upon their clients' requirements. The role will be accountable for planning and overseeing projects to ensure they are completed on time and within budget. Prior experience in managing IT projects is essential, as well as an excellent technical background with strong networking and Azure experience. They will also identify smarter ways of working through post … to keep them appraised of all live projects. They will be responsible for ensuring projects are smoothly transitioned to the Service Desk for ongoing support. Key Responsibilities: Ensure excellent customerexperience through effective delivery of projects to the agreed cost, time, scope, quality, and security constraints. Provide regular, accurate and timely client reporting to meet and exceed customer … their role Help drive continuous improvement of project management processes and practices. Identify smarter ways of working for both our client and their clients to improve efficiency. Proactively manage customer relationships to achieve high levels of customer satisfaction. Provide monthly project pipeline/utilisation data to support effective business decisions. Skills required: Previous experience as a project More ❯
business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Crosselling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed … date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves More ❯
and benefits What We're Looking For: Proven success in account management or B2B tech sales Strategic thinker with a proactive, consultative approach Strong communicator, collaborator, and customer champion Passionate about IT, Cloud, SaaS, Cyber, or Managed Services Your Role: Own client relationships and renewals Drive up selling & cross-selling opportunities Deliver strategic account growth plans Work closely with … Sales Development to convert leads Provide exceptional customer experiences that generate advocacy Benefits: Work with a market leader within the MSP/VAR space Be part of a customer-obsessed, team-driven culture Enjoy a clear path for growth and high earnings potential Make your mark on a growing, high-impact sales function Interested? Reach out to Kylie More ❯
