2 of 2 Customer Experience Jobs in Erith

We are looking for a proactive, energetic and enthusiastic Business Analyst to work at our Customer Fulfilment Centre (CFC) in Erith; London. The successful candidate will be responsible for creating and maintaining central KPI reports, bringing together information from multiple sites across various different data sources. Undertaking trend analysis … on the underlying detail, to highlight opportunities for the continued improvement against our key focus areas of Safety, Customer, People, Cost and Delivery. This successful candidate will report into various members of the excellence team; including the continuous improvement manager and the excellence manager. As well as supporting the … customer and fulfilment operations and any additional requests from stakeholders. Please note, this role may occasionally require you to visit different CFC sites across the UK. Your Responsibilities Develop reporting to provide actionable insights to the teams; Understand and identify key drivers of the business to provide performance reports More ❯

We are looking for a proactive, energetic and enthusiastic Business Analyst to work at our Customer Fulfilment Centre (CFC) in Erith; London. The successful candidate will be responsible for creating and maintaining central KPI reports, bringing together information from multiple sites across various different data sources. Undertaking trend analysis … on the underlying detail, to highlight opportunities for the continued improvement against our key focus areas of Safety, Customer, People, Cost and Delivery. This successful candidate will report into various members of the excellence team; including the continuous improvement manager and the excellence manager. As well as supporting the … customer and fulfilment operations and any additional requests from stakeholders. Please note, this role may occasionally require you to visit different CFC sites across the UK. Your Responsibilities Develop reporting to provide actionable insights to the teams; Understand and identify key drivers of the business to provide performance reports More ❯