4 of 4 Customer Experience Jobs in Gloucester

secure and underpinned with the relevant contracts or contract changes in accordance with agreed business requirements. You will work in collaboration with Enterprise IT Product Teams, multiple partners, multiple customer representatives and multiple agile teams to ensure service management best practice is built into all services and products offered and to continuously improve service reliability across enterprise-wide strategic … platforms. Pay, benefits and culture Alongside a negotiable salary depending on experience, the potential to earn 5% bonus, 28 days holiday plus bank holidays and a market-leading pension scheme, your package will include a range of benefits, from the big and formal to the small and personal. We're talking about everything from enhanced parental leave to electric … champion your respective Business Unit's objectives, understand the key business processes and regulatory controls, what drives them, what their goals and operational targets are and that as our customer, you will obsess about their Customer Experience and delivering value to them, through effective implementation and exploitation of cost. You will look to ensure all our service More ❯

/3rd line firewall configuration and troubleshooting oWorking on a varied ServiceDesk within the ITIL framework oScoping and designing solutions for clients oDelivering on-site and remote projects •Required Experience: oFortinet NSE4 certification or equivalent experience oThorough understanding of Networking Principles i.e. DNS, DHCP, IP Subnetting, Routing oMicrosoft Intune and Entra ID (Prev. Azure AD) oEmail Protection and … security oThorough understanding of Web Filtering configuration oAruba Wired and Wireless •Desirable Experience: oPrevious experience delivering IT Services within schools or educational organisations oBarracuda Email Protection oServer and Storage Technologies (Hyper-V, VMware, HPE) oVeeam or other backup technologies oSophos or other XDR technologies 1.6.2. Responsibilities and Tasks •Leverage our portfolio of accomplished industry-leading technologies to: oAct … from discovery through to completion Resolving and acting as a point of escalation for all customers. •Working closely with all areas of the business to ensure that a positive customer experience is maintained consistently. oKeep informed of Market and Competitor activity and feed this back to the team to ensure we are always providing the best value and More ❯

and enthusiastic eCommerce Coordinator to join their dynamic digital team. This is a great chance to contribute to a mission-led business, helping deliver a smooth and engaging online experience to a loyal and growing customer base. The company is excited to be collaborating with a rapidly expanding British brand leading the way in premium living and sustainability. … content, manage product uploads, and optimise website content using Magento. Craft compelling, SEO-friendly product descriptions that reflect the brand’s tone and enhance visibility. Coordinate with operations and customer service teams to manage stock levels and ensure a smooth customer experience. Contribute to the execution of the CRO and UX improvement roadmap, supporting initiatives to boost conversion … on competitor activity and use tools like Google Analytics to offer insights that refine digital strategy and content. Qualifications required for this eCommerce coordinator role- 1-2 years of experience in a similar eCommerce or trading role, preferably in a direct-to-consumer (B2C) setting. Strong commercial awareness and understanding of online customer behavior and performance indicators. Excellent More ❯

we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the worlds leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting … situations. We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we … Willingness to both share your knowledge and learn from others A proactive approach towards looking for risks and problems Desirable Skills and Technologies Deep knowledge and understanding of virtualisation Experience in installation, upgrading, configuration, and support of: Windows 2016/2019, Windows Server, AWS, and Azure Experience or knowledge of various Red Hat related products, including Satellite More ❯