25 of 25 Customer Experience Jobs in Gloucestershire

Location: Samsung Experience Store Bristol Hours: 40 Hours full-time Pay: Salary: £40,000 - £44,500 Bonus: 20% bonus potential - OTE £48,000- £53,400) Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced … to achieve greatness? If so, we have an exciting opportunity for you! We are looking for a talented Store Manager to join our Samsung Experience Store in Bristol . Role Summary: As the Store Manager, you will play a pivotal role in driving the success of the store by … aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives. Core Responsibilities: Health & Safety: You'll lead by example, ensuring the highest standards of health and safety across the store More ❯

to make our Group a great place for everyone. Including you! The Personalised Experiences and Communications (PEC) platform is at the forefront of transforming customer experiences, delivering tailored interactions and communications across both digital and physical touchpoints. By harnessing the power of AI, analytics & customer insights we aim … to ensure that every customer message and experience is personalised, making each engagement relevant and seamless. We're searching for a visionary and experienced Product Owner with a strong background in Martech & content ecosystems to lead our brand-new lab, with expertise in establishing connected content systems that … are consistently and beautifully reflected for our customers across all of our channels. Your role, alongside the Lab Engineering Lead, is to place the customer at the heart of our operations, driving innovation within our content and marketing functions. In this role, you'll: Lead the Marketing & Experience More ❯

Are you ready to make a real impact, leading strategic client partnerships in a forward-thinking digital customer experience agency? At Great State , we're looking for an Account Director to help our clients navigate their digital transformation journeys and create exceptional customer experiences. About us Great … State is a digital customer experience agency built on creativity, collaboration, and innovation. We work with ambitious brands to shape their future through strategy, technology, and design. With a focus on meaningful impact, we empower our teams and clients to deliver purposeful work that drives growth and makes … leader in the digital space. What we're looking for Client management expertise: Proven success in managing and growing client accounts, ideally within digital, CX, or related industries. Strategic acumen: Ability to understand client business challenges and craft solutions that deliver measurable results. Exceptional communication skills: Skilled in presenting, negotiating More ❯

its clients. This collective strategy between Sales and Marketing teams turn interest into potential customers. ELEVATE's CONCEIRGE team are knowledgeable professionals that are customer-centric and sales-driven. We value teamwork, creativity, innovation, and flawless execution. We are thinkers, doers, storytellers, and problem solvers. Above all, we live … Lead Development Representative is responsible for answering inbound leads from various sources, working to foster the relationship, and determine the specific needs of each customer on behalf of the world's largest and most prestigious companies. This individual will provide a crucial link to connect with prospects, build rapport … gather information, and identify opportunities that meet the minimum qualification criteria for our customer sales teams. You will work closely with multiple project managers to execute personalized telephone and email outreach, on a range of commercial real estate solutions and products. This role requires a passion to continually demonstrate More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

Salary up to £50,000 depending on experience Location Wotton-under-Edge, GL12 Hybrid working 3 days/week onsite We're on the hunt for a talented technical author to join our friendly team. You'll be creating, managing, and delivering high-quality documentation for our diverse range … follows our style and quality standards. What youll do Write, edit, and maintain user guides, data sheets, programming guides and other technical documentation with customer experience top of mind. Use best practices to create and manage content that is topic-based, modular, and reusable. Support the delivery of … and complete. Follow and contribute to the company's terminology database, style guide, tone of voice guidelines and content creation processes. Use analytics and customer feedback to identify and prioritise documentation gaps and improvements. Evaluate content to ensure compliance with regulatory requirements, brand guidelines and technical writing standards. What More ❯

priorities within assigned areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships … record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated More ❯

priorities within assigned areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships … record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated More ❯

revolutionising the way businesses in the renewable energy sectors operate. We provide a powerful, intuitive platform designed to streamline workflows, improve compliance, and enhance customer experience. Our software enables low-carbon technology installers to manage their processes effectively, ensuring seamless operations throughout the entire customer journey. As part … of our mission to power the net-zero revolution, we are growing our team and looking for a Customer Support Engineer to play a crucial role in helping our customers get the most out of Payaca. The Role As a Customer Support Engineer , you will be the frontline … of our customer success efforts, helping users troubleshoot issues, optimise their workflows, and integrate Payaca with their existing tools. This is not just a traditional support role; you'll work closely with both customers and our engineering team to diagnose problems, improve our documentation, and help shape the future More ❯

about becoming part of our successful and growing team. The role is based on Stonehouse with occasional travel to our other UK offices and customer sites. Key Responsibilities: Be a senior member of the IT Engineering community at a leading MSP Provide advanced troubleshooting and support for complex technical … issues. Lead projects including system upgrades and cloud migrations. Conduct system checks, updates, and ongoing maintenance. Experience of implementing MS Power Automate & Co-Pilot Mentor and support junior team members to improve capability across the team. Create and optimise SharePoint and Microsoft Teams set ups Implement compliance features, including … Maintain detailed documentation for support tickets, projects, and procedures. Be client facing to support in-life account reviews and business development. Deliver an amazing customer experience! Oversee and manage Microsoft Intune for device and application security. The Company We help businesses of all sizes us technology to create More ❯

for the future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is … you will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your … customers technology strategy, implementation, and future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience We'd love you to have: A passion for sales and be keen to learn and develop your skill set Demonstrate a keen More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯

key player in a critical part of the order journey. You'll design, develop and operate scalable, high-quality software solutions that enhance the customer experience on a global scale. Your work will help guide customers throughout the purchase experience to ensure they are completing their order … all the way through to proving that they work well - and continue to work well - in production What will you bring to the table? Experience in .NET & C# Solid understanding of HTTP and RESTful design Knowledgeable in both SQL and NoSQL database systems Solid foundation in software engineering principles More ❯

UK based technology company innovating the parking and access solutions industry. This dynamic organisation designs and delivers cutting-edge digital products that improve the customer experience, optimise operations, and support sustainability in smart mobility environments! We are searching for someone to help to re-write code from Flutter … to React Native to propel the application forward with new features. You will need: Experience in C# React or React Native Ability to communicate effectively and solve user issues in a timely manner If you have experience in re-writing applications to React Native, this will be a More ❯

Digital Experience function hiring in: United Kingdom Work Preference Option(s): Hybrid model Work from Office Join Ascent and help shape the future of data solutions by becoming a valued team member where your skills matter, your impact is significant, and your career can reach new heights. About Us … for their business. If you're passionate about designing and building leading edge, high-performing data solutions that support business models and help drive customer's future growth, this is the role for you. Your responsibilities will include: Solution Design: Understand and elaborate customer vision and Architect cloud … to the UK's favourite TV listing and review platform. RADIO TIMES Reducing cost, accelerating innovation and attracting new talent in healthcare. PREMIER Taking CX to the next level with AI for 200,000 members. INSTITUTE OF CHARTERED ACCOUNTANTS Empowering the evolution of online learning for a leading global platform. More ❯

PORTFOLIO - Show us impressive examples of your past work (client-facing projects, Projects on Github, ) HAVE A FRIENDLY ATTITUDE - You understand that a good customer experience is as much about communication as anything else. MEET DEADLINES - You are well organized, know how much work you can handle, and More ❯

deliver outstanding care in around 2,500 locations globally. As Head of Insights & Analytics you will create and maintain a culture that puts the customer at the heart of our strategy and data at the heart of our decisions. Our team aims to sustainably and efficiently drive commercial growth … through new customer acquisition and driving existing customer engagement across a variety of markets and you will support them by fostering a test & learn culture, visualising data and providing insights. What you'll do Build and shape the Group Marketing Insight and Analytics function from the ground up … including working with the current architecture and introducing new tools where required to centralise all marketing & customer data Lead and manage the I&A team, managing the relationships with external research and customer data analytics partners. Developing and coaching the analysts to build a team of SMEs who More ❯

Customer Service Representative Location: Gloucester Salary: £23,000 + Bonus Hiring Multiple Candidates £23,000 base salary plus annual team bonus | 35-hour working week | Fun team incentives | Ongoing career training and development | Clear opportunities for progression | Free onsite parking | Supportive and inclusive work environment What Youll Be Doing … Responding promptly and professionally to a wide range of customer queries across various communication channels. Keeping customers updated when follow-ups are required or when arranging service engineer visits. Performing initial triage of connectivity issues and escalating or scheduling engineer support where necessary. Assisting potential customers in understanding the … companys products and packages. Working collaboratively with colleagues to ensure customer needs are met effectively. Recommending relevant products and services that may enhance the customer experience. What Were Looking For: A strong communicator with a natural ability to connect with people. Excellent interpersonal and listening skills. A proactive More ❯

you'll be mentoring and coaching feature and platform teams to higher levels of DevOps capability to drive continuous improvements and enhance the end customer experience. You'll assess their current levels of DevOps technical capability to identify any gaps, and support them in closing these through learning workshops … efficient and reliable software delivery. Proficiency in Terraform for automated provisioning and management of cloud resources. Knowledge of Kubernetes (K8s), particularly Amazon EKS. Extensive experience with Helm and Helmfile for Kubernetes applications. Hands-on experience with ArgoCD for GitOps workflows. Strong understanding of cloud and container networking principles. … Experience in GitLab CI for building robust pipelines. Knowledge and experience of bash scripting for automation and system administration. More ❯

to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager … of the store's sales target and current performance, as well as their impact on KPIs. Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards. Hold daily briefing sessions to share information about store targets and focuses, in the … opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022. What we look for: Experience in retail at supervisor or key holder level. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards More ❯

As a Senior Frontend Engineer , you'll be leading architectural decisions to ensure a seamless and intuitive user experience. They care deeply about user experience -not just specific technologies-so they're looking for someone who can think from the customer's perspective while also bringing technical excellence. … Responsibilities: Lead feature development across the system, focusing on high-impact customer experiences. Own the frontend experience , including dashboards, real-time monitoring, billing transparency, notifications, and more. Make key architectural decisions to ensure a seamless and intuitive user experience. Work closely with product and backend teams to deliver … high-quality, data-driven solutions. Requirements: Experience leading development in modern SPA frameworks or mobile apps Experience with React and Vue Strong background in platform and API development Familiarity with data-driven product development Proven track record of delivering features end-to-end TypeScript is a hard requirement More ❯

Field Sales Representative Location: London Field Based Salary: £25,000 per annum, depending on experience plus uncapped commission Hi there! Thanks for stopping by this job ad. This isnt your typical door-to-door role. Their peoples success speaks for itself. 100% of agents who hit target earnt average … over £3.4k. 25% of agents who hit target in February earnt average commission over £4.3k. Basic salary up to £25k per annum depending on experience plus uncapped commission. Theyre Londons largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, they … and self-motivated. Easy to talk to. Hardworking. Always focused on performance. A persuasive salesperson. A real people person. Notice how they havent mentioned experience yet? If you have some, great. If not, they can help with that. What youll be selling: The best product, with the best service More ❯

Field Sales Representative Location: London Field Based Salary: £25,000 per annum, depending on experience plus uncapped commission Hi there! Thanks for stopping by this job ad. This isnt your typical door-to-door role. Their peoples success speaks for itself. 100% of agents who hit target earnt average … over £3.4k. 25% of agents who hit target in February earnt average commission over £4.3k. Basic salary up to £25k per annum depending on experience plus uncapped commission. Theyre Londons largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, they … and self-motivated. Easy to talk to. Hardworking. Always focused on performance. A persuasive salesperson. A real people person. Notice how they havent mentioned experience yet? If you have some, great. If not, they can help with that. What youll be selling: The best product, with the best service More ❯