Customer Experience Jobs in Hounslow

5 Customer Experience Jobs in Hounslow

Customer Success Support

Chiswick, England, United Kingdom
4GLOBAL PLC
connect and use multiple data sources and develop actionable insight and business management systems. Our product suite is made up of a number of customer facing SaaS modules which use data derived from multiple sources e.g. leisure management systems, wearable technology, community programming, major sporting event engagement, and healthcare … participation This cannot be replicated without the data that we currently hold; We have a monopoly in this insight capability. Role overview: Our effective Customer Success strategy typically results in decreased customer churn and increased up-sell opportunities. The goal of the Customer Success Support is to … aid in making the customer as successful as possible, via increasing their platform knowledge and usage enabling them to achieve their desired business outcomes, which in turn, improves customer lifetime value (CLTV) for 4GLOBAL and reduces churn. Working closely with the cross-functional team of sales, technology and more »
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Customer Technical Support Manager

Chiswick, England, United Kingdom
4GLOBAL PLC
connect and use multiple data sources and develop actionable insight and business management systems. Our product suite is made up of a number of customer facing SaaS modules which use data derived from multiple sources e.g. leisure management systems, wearable technology, community programming, major sporting event engagement, and healthcare … participation This cannot be replicated without the data that we currently hold; We have a monopoly in this insight capability. Role overview Our effective Customer Success strategy typically results in decreased customer churn and increased up-sell opportunities. The goal of the Customer Success Support is to … aid in making the customer as successful as possible, via increasing their platform knowledge and usage enabling them to achieve their desired business outcomes, which in turn, improves customer lifetime value (CLTV) for 4GLOBAL and reduces churn. Working closely with the cross-functional team of sales, technology and more »
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Information Technology Administrator

Feltham, England, United Kingdom
Wipro
several key HR practices including Diversity and Inclusion. This is accompanied by exciting business growth in the last six-quarters. Skillset Required: Looking for experience in IT End User Assets (such as Laptop, Desktop, Mobile device) management experience Outstanding customer experience required in this role Understand more »
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HR Systems Administrator

Feltham, London, United Kingdom
Telent Technology Services Ltd
providing accurate information, and resolving issues in a timely manner within service level agreement or escalating to HR Systems Manager when needed. Ensuring excellent customer experiences while assisting to and addressing user concerns. Troubleshooting and Issue Resolution: Investigating and troubleshooting technical issues relating to the HR System; collaborating with … in the successful adoption of new processes and functionalities. Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. Fulfilling any 'super-user' input such as minor changes to organisation structure, screen design and … types as permittable which have been identified through Continuous Improvement Forum or have been raised as enhancement. Provide valuable feedback on system performance, user experience, and potential improvements. Working together with Systems Manager and Compliance team to identify and create systems data retention policy and deletion concept. Support in more »
Employment Type: Permanent
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International Logistics Freight Forwarding Administrator Apprentice

Panalpina House, Great South West Road, Feltham, England
DSV Road Limited
you'll delve deep into the core components of this thriving industry. Through our industry-recognized apprenticeship program, you'll gain invaluable hands-on experience, equipping yourself with the knowledge and practical expertise needed to excel in the field. Role Are you ready to kick-start your journey into … you'll delve deep into the core components of this thriving industry. Through our industry-recognised apprenticeship program, you'll gain invaluable hands-on experience, equipping yourself with the knowledge and practical expertise needed to excel in the field. Find below the tasks and responsibilities you’ll undertake to … charge of monitoring international sea freight shipments from inception to delivery, ensuring precision and timely arrivals at designated destinations Maintaining real-time visibility on customer consignments, guaranteeing adherence to service level and operational protocols Duties/Responsibilities: Spearheading customer notifications and swiftly resolving challenges, exemplifying our commitment to more »
Employment Type: Advanced Apprenticeship
Salary: £13,650.00
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