3 of 3 Customer Experience Jobs in Humberside

regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. We are a forward-thinking software and technology provider supporting a diverse customer base with high quality solutions and exceptional service. Our Service Desk plays a critical role in ensuring customers receive timely, accurate, and friendly technical … line support function. You'll lead by example, coach your team, manage workloads, and work closely with the wider business to uphold outstanding customer experience. Key Responsibilities: Lead and mentor the Service Desk team to deliver a high quality support service Oversee ticket allocation, prioritisation, and SLA adherence ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

campaigns before deployment Act as the primary technical contact for assigned clients What You’ll Bring 5+ years’ hands-on CCaaS experience (Five9 strongly preferred) Strong understanding of outbound dialling logic, pacing and campaign optimisation Experience troubleshooting telephony, routing and agent configuration Knowledge of TCPA, caller ID branding … will consider applications from candidates with comparable skills using one of the following similar tools: Genesys, MaxContact, Connex AI/Connex One, 8x8, NICE CX, RingCentral, Talk Desk, and Dialpad. This role is being exclusively managed by Tim Campion at CCP. If you have the required experience and would ...