5 of 5 Customer Experience Jobs in Kingston Upon Thames

foundations in a cloud-based data environment. You’ll be key in interrogating data, building dashboards, and delivering impactful insights that inform trading, marketing, customer decisions and wider business strategy. The Company: A disruptive and unique retailer looking to bolster its data team with a multi-faceted and multi … for a high-growth opportunity. Working amongst an agile team of technical and analytical talent, you will work under the guidance of a highly experience analytics leader, supporting them directly in driving a data driven decision making culture, as well as working towards empowering various stakeholders in leveraging data … to drive business impact through fostering a self-serve culture, driving value and optimal customer experience both in store and online through ecommerce channels. Strong technical skills in SQL, data visualisation tools and ideally Python for more advanced analysis, but most importantly, the ability to add commercial value More ❯

foundations in a cloud-based data environment. You’ll be key in interrogating data, building dashboards, and delivering impactful insights that inform trading, marketing, customer decisions and wider business strategy. The Company: A disruptive and unique retailer looking to bolster its data team with a multi-faceted and multi … for a high-growth opportunity. Working amongst an agile team of technical and analytical talent, you will work under the guidance of a highly experience analytics leader, supporting them directly in driving a data driven decision making culture, as well as working towards empowering various stakeholders in leveraging data … to drive business impact through fostering a self-serve culture, driving value and optimal customer experience both in store and online through ecommerce channels. Strong technical skills in SQL, data visualisation tools and ideally Python for more advanced analysis, but most importantly, the ability to add commercial value More ❯

foundations in a cloud-based data environment. You’ll be key in interrogating data, building dashboards, and delivering impactful insights that inform trading, marketing, customer decisions and wider business strategy. The Company: A disruptive and unique retailer looking to bolster its data team with a multi-faceted and multi … for a high-growth opportunity. Working amongst an agile team of technical and analytical talent, you will work under the guidance of a highly experience analytics leader, supporting them directly in driving a data driven decision making culture, as well as working towards empowering various stakeholders in leveraging data … to drive business impact through fostering a self-serve culture, driving value and optimal customer experience both in store and online through ecommerce channels. Strong technical skills in SQL, data visualisation tools and ideally Python for more advanced analysis, but most importantly, the ability to add commercial value More ❯

to gain momentum. Purpose To manage and monitor our Azure-based SaaS solution in order to ensure system reliability and a high standard of customer service at all times. To detect any issues in real-time and escalate to appropriate teams, in advance of the customer identifying an … retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights into system downtime, performance trends, and customer impact. Generate weekly and monthly reports on system health and reliability. Provide recommendations and solutions to ensure consistent highl level of service to customers. … log analysis. Implement automated remediation workflows where possible. Recommend improvements to architecture based on performance data. Collaboration & Documentation Work closely with engineering, DevOps, and customer support teams to resolve incidents as fast as possible. Document best practices for monitoring, alerting, and reporting. Assist in setting up a customer More ❯

to gain momentum. Purpose To manage and monitor our Azure-based SaaS solution in order to ensure system reliability and a high standard of customer service at all times. To detect any issues in real-time and escalate to appropriate teams, in advance of the customer identifying an … retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights into system downtime, performance trends, and customer impact. Generate weekly and monthly reports on system health and reliability. Provide recommendations and solutions to ensure consistent highl level of service to customers. … log analysis. Implement automated remediation workflows where possible. Recommend improvements to architecture based on performance data. Collaboration & Documentation Work closely with engineering, DevOps, and customer support teams to resolve incidents as fast as possible. Document best practices for monitoring, alerting, and reporting. Assist in setting up a customer More ❯