1 of 1 Customer Experience Jobs in Loughborough

Digital Product Owner

Hiring Organisation
British Gypsum
Location
Loughborough, Leicestershire, United Kingdom
Employment Type
Permanent
Digital Product Owner roles to help shape and deliver best-in-class digital solutions for the SGIS. This role is all about maximising customer value - understanding real customer problems and translating them into impactful digital products. You'll sit at the heart of digital delivery, working with customers … improvements Digital technical support and guidance tools Digital construction and BIM-enabled solutions Defining and tracking KPIs and performance metrics (e.g. customer satisfaction, CX, lead generation, call reduction) Using data, feedback, and Build-Measure-Learn loops to drive continuous improvement Influencing stakeholders across Marketing, Sales, Technical Support, Customer ...