2nd Line Technical Support Helpdesk - Office based in London N2
North London, London, England, United Kingdom
Operations Resources
on a client site supporting the head office and management team. This is an office based position in London N2. To apply you must demonstrate previous 2nd line support experience for medium/large business including AD, O365 and hardware skills. Purpose of Role To provide dedicated onsite technical IT support to the customer headquarters staff as a … member of the onsite Corporate Service Desk (CSD) team and ensure excellent IT services and customer support in a customer centric manner representing the MSP. Duties include: Providing 1st and 2nd line site-based support. To resolve systems issues raised within the client business by the management team and users. Install, assemble and configure computers, monitors, network infrastructure … IT Manager via regular reporting data to deliver regular reporting, actionable insights, and the implementation of changes based on feedback, fostering a culture of continuous improvement and enhancing overall customer experience. Adhere to health and safety guidelines and raise any health and safety concerns. Liaise with 3rd party suppliers where required. Undertake any IT projects as required by the More ❯
Employment Type: Full-Time
Salary: £33,000 - £35,000 per annum
Posted: