1 of 1 Customer Experience Jobs in Sevenoaks

Customer Communications Testing Analyst Location: Nationwide/Hybrid (closest office location) Contract: Full Time, Permanent, 37.5 hours per week Salary: Competitive with excellent benefits package About Us At Markerstudy Insurance we are passionate about delivering outstanding customer experiences. With a strong reputation in the insurance industry we put our customers at the heart of everything we do. Our … is to ensure every interaction is clear, accurate and supportive, and we are looking for someone who shares that vision. The Role We are seeking a detail driven and customer focused Customer Communications Testing Analyst to join our team. You will be responsible for testing and validating customer communications across multiple channels, ensuring messages are clear, accurate … compliant and aligned with our brand values. This is a fantastic opportunity for someone from a customer experience background who has hands on experience in testing and supporting change activity, with a passion for making a positive impact on how we connect with our customers. Key Responsibilities • Test and review customer communications including letters, emails, SMS More ❯