3 Customer Experience Jobs in Stevenage

credibility, rapport, and working with clients to maximise mutual value. We are looking for a candidate to hit the ground running, so some sales experience in B2B is required. Ideally this experience would be in the IT/Datacentre space, but not essential. What is essential is determination … sales closure. Build relationships with our customers and be the reason they want to continue using our services by delivering the kind of positive experience they’ll want to tell their friends and colleagues about With a customer-centric approach, progress clients through our sales process, including gathering … sales intelligence and objection handling, acting as a trusted adviser. Balance the reaching of sales quotas with providing best-in-class customer experience & support. Organise and manage own workload as appropriate to ensure efficiency. Receiving and handling inbound & outbound phone calls, as well as communicating both commercial and more »

property rental sector. Although working directly as part of the Finance team, this role will touch on all parts of the organisation, covering product, customer experience, operations, sales, marketing, insurance and more. We're looking for someone who is naturally curious and keen to learn, who isn't … Is this you? Keen to learn and develop skills in working with data and preparing reports. Someone who has analysed data and has had experience in using that data to create visualisations and reports that tell a story behind the data to a wider team. Is comfortable working in … deliberate about what reports get created. Has excellent communication skills and is able to help non-technical colleagues understand what our data means. Has experience with Python, SQL and databases, with the ability to write complex queries, as well as good experience with Excel. Has the ability to more »

request ownership and management ● Second Line support for software and hardware fault resolution ● Installation, moves and addition services in relation to IT equipment on customer sites ● Contribute to activities of all onsite SCC teams as required ● Software installation and remediation ● Analysis of IT tickets, prioritising accordingly ● Follow local asset … ensure safe working environment with regards to local Fire, Security and Health & Safety regulations About You ● Good knowledge of Microsoft desktop operating systems ● A customer-oriented approach with excellent communication and organisational skills. ● Ability to effectively influence and negotiate with personnel at various organisational levels. ● Strong analytical, creative problem … solving and planning skills to achieve results. ● Ability to manage & create documents which are professional & articulate. ● Ability to handle difficult and demanding customer environments. ● ITIL awareness About the Organisation Europe's largest privately-owned IT business, continuously pushing to help clients succeed through IT transformation and exceptional customer more »