Customer Experience Jobs in Stratford-upon-Avon

4 of 4 Customer Experience Jobs in Stratford-upon-Avon

Durability and Reliability PAT Leader

Stratford-upon-avon, Warwickshire, United Kingdom
Jonathan Lee Recruitment
This role offers a chance to work on innovative projects, develop your expertise, and contribute to the creation of world-class vehicles. If you're passionate about engineering and customer satisfaction, this could be the perfect opportunity for you. What You Will Do: - Lead the Durability and Reliability (D&R) Performance Attribute Team (PAT) to ensure customer expectations … current vehicle programmes and feed them back to improve future designs. What You Will Bring: - A broad knowledge of vehicle technologies and an understanding of durability and strength principles. - Experience in data collection and analysis, coupled with problem-solving expertise. - A strong grasp of system engineering principles and delivery methods. - Proficiency in project management of complex engineering test activities … execution. - Familiarity with tools such as Microsoft PowerPoint, Excel, and CAD visualisation systems like VisMockUp is desirable. In this role, you will play a vital part in enhancing the customer experience by ensuring vehicles meet the highest standards of durability and reliability. Your contributions will directly support the company's commitment to delivering exceptional automotive products that exceed More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Human Factors Subject Matter Expert

Stratford-upon-avon, Warwickshire, United Kingdom
Jonathan Lee Recruitment
automotive experiences, and they're looking for someone like you to make a real difference. What You Will Do: - Lead the development of Human Factors requirements to deliver exceptional customer experiences. - Collaborate with key stakeholders across Engineering, Design, Programme, and Commercial teams to shape future vehicle designs. - Conduct Human Factors assessments and gateway testing to support issue resolution and … ensure timely delivery. - Use customer data and Human Factors science to analyse feedback and resolve ergonomic challenges. - Communicate complex ideas effectively, employing innovative and visual methods to influence project decisions. What You Will Bring: - Proven ability to thrive in a fast-paced environment and make informed technical decisions. - Strong analytical skills to interpret technical data and customer feedback … for programme discussions. - Knowledge of human physiology, anatomy, or anthropometrics to inform ergonomic solutions. - Excellent communication skills to explain complex concepts to diverse audiences. - Experience with CAD software (e.g., CATIA or 3D Experience) and familiarity with Agile Methodology and JIRA is a plus. This role is pivotal in shaping the future of vehicle engineering, aligning with the company More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Development Engineer

Stratford-upon-avon, Warwickshire, United Kingdom
Jonathan Lee Recruitment
and manage multiple vehicle updates simultaneously. • Raise and oversee Software Over The Air (SOTA) campaigns, collecting and analysing logs from both vehicle and offboard environments. • Conduct static and dynamic customer function tests, including current draw testing and data analysis. • Document test results using JIRA and X-RAY, providing valuable insights to technical leads for sign-off decisions. • Utilise advanced … skills with a structured approach to tackling technical challenges. • Proficiency in data analysis and reporting, with the ability to validate and interpret engineering documents. • Competency in Microsoft Office and experience with test management tools like JIRA and X-RAY. • A full UK driving licence with a clean record and a commitment to safety standards. This role is pivotal to … mission of delivering modern luxury through advanced engineering and technology. By joining as a Software Development Engineer, you will contribute to the seamless integration of software systems that enhance customer experiences and meet stringent regulatory standards. Your work will play a key role in ensuring the company remains at the forefront of the automotive industry. Location: The role is More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Project Manager

Stratford-upon-avon, Warwickshire, United Kingdom
Hybrid / WFH Options
Big Red Recruitment
Coordinating delivery across software platforms that integrate real-time data feeds, third-party APIs, and internal optimisation tools. Supporting diverse workstreams such as building expansion, product optimisation, and enhanced customer experiences. You'll work on engaging programmes involving data platforms, operational automation, and innovative broadcasting solutions. What we're looking for: 5-10 years of experience in project More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: