6 of 6 Customer Experience Jobs in Worcester

most importantly, consider Open GI to be an inclusive, fun and fulfilling place to work. An overview of the role The Head of Customer Value is responsible for leading the end-to-end customer experience by combining proactive customer success, reactive customer service … value from our products and services while receiving exceptional support throughout their lifecycle. This leadership role will lead and support their team to drive customer retention, satisfaction, adoption, and operational efficiency—creating a cohesive, data-driven strategy that supports both customer and business growth. This role involves leading ...

Customer Service Advisor Warndon - Worcester £13.46 per hour Temporary Ongoing Contract 40 hours per week Shift rota within: Monday – Friday: 7:00am – 6:00pm Saturday: 8:00am – 5:00pm Sunday: 9:00am – 12:00pm Rota pattern: 5-week rotation Includes 2 Saturdays and 1 Sunday per cycle … same weekend) The Company Our client is a leading manufacturing organisation, with the customer service team acting as a key link between the business and its customers. This is a long-term temporary opportunity, with the potential to secure a permanent position for the right candidate. Customer Service ...

fast-growing, international group of companies established over 15 years ago. We are looking for an experienced and people-focused Head of Customer Service to lead our Group s customer service and operations team on a 12-month fixed-term contract . You will oversee … operations, ensure the smooth running of order processing, and most importantly, deliver an excellent customer experience across multiple brands. This role combines hands-on problem solving with leadership, process improvement, and cross-functional collaboration. Pay: £45,000 - £55,000 per annum (dependent on experience) plus benefits Location ...

Service Design & Transition Lead 6 Month Contract Hybrid working - 2 days on site in Worcester Up to £600 per day A major customer experience transformation programme requires an experienced Service Design & Transition Lead to shape, design and transition a new Salesforce-based customer platform into live service. … seamless move from programme delivery into BAU support. This is a high-profile assignment involving a new Salesforce CRM, SAP integrations and a customer experience portal, offering the opportunity to influence service design, support strategy and ongoing product management. Key Responsibilities Define the Target Operating Model (TOM), service ...

Open GI in Worcester is seeking a Head of Customer Value to lead the end-to-end customer experience, combining proactive success, reactive service, and continuous improvement. You will drive retention, adoption and growth by directing a team of Customer Success and Service Delivery Managers, shaping … data-driven strategy and executive relationships. The role requires extensive leadership experience in B2B SaaS, strong customer metrics knowledge, and collaboration across product, sales and #J-18808-Ljbffr ...

Customer Sales Advisor Worcester Hybrid, minimum 2 days in Worcester office once fully trained (6-8 weeks initial training in office full time) £27,261 plus commission (up to £4k) Join a leading digital services provider supporting millions of customers across the UK and Europe. This is a fast … paced, customer-focused sales role where you’ll help customers find the right digital solutions while building strong relationships and driving revenue growth. What You’ll Do · Identify sales opportunities through inbound & outbound customer conversations · Recommend products and solutions that genuinely meet customer needs · Achieve sales, revenue ...