6 of 6 Customer Experience Jobs in Worcestershire

systems and the continuous improvement of a complex technical estate. You'll work across all phases of the software development lifecycle and play a key role in enhancing both customer experience and system capability. Tech Stack Core Java development Web services (REST and SOAP) SQL and database development Exposure to Microsoft technologies and modern CI/CD practices … software development process and mentoring other engineers where needed Playing a key role in Agile ceremonies and delivering high-quality production code What We're Looking For Solid commercial experience in Java development Strong understanding of databases and production-grade applications Familiarity with secure coding practices and design patterns Proven problem-solving ability and technical leadership experience Experience More ❯

closely with Business Analysts, QA, and stakeholders to understand and deliver business requirements. Actively contribute to Agile ceremonies and continuously improve development practices. Deliver high-quality code that enhances customer experience and strengthens the technical estate. Collaborate with internal teams and external partners to implement scalable solutions. What We're Looking For Essential Skills & Experience Commercial Java … development experience. Understanding of production software applications and databases. Ability to write clean, maintainable code and apply design patterns. Strong analytical and problem-solving skills. Experience working within Agile teams (Scrum or Kanban). Desirable Familiarity with Microsoft technologies and web development. Exposure to insurance or financial services sectors. Knowledge of REST, SOAP, SOA, or CI/CD practices. More ❯

times a month in either Hampshire or Worcestershire. Role Overview My client is seeking a Product Owner to lead the development and delivery of high-impact products that enhance customer experience and drive business objectives. In this role, you'll prioritize features, define product strategies, and collaborate across departments, helping shape their cutting-edge product ecosystem. Key Responsibilities … Advocate for customer needs and represent the product vision within the development team. Own and prioritize the backlog of user stories. Work closely with development teams to refine requirements and plan sprints. Lead product demonstrations, document features, and respond to feedback. Ensure effective communication and alignment with stakeholders. Assist marketing and non-technical teams with product-related initiatives. Requirements … Experience Demonstrated success as a Product Owner in an Agile environment. Familiarity with tools like DevOps or JIRA . Desirable Experience in B2B/B2C UX and Design Familiarity with insurance or broking Skills Excellent communication, negotiation, and time management abilities. Proficient in MS Word and MS Excel . Ability to collaborate effectively with cross-functional teams. More ❯

Working as part of the Customer Experience Team to support IT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team, this role will … to 5.00pm. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 29th August 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Logical Team working Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer THE DEVELOPMENT MANAGER LTD The Development Manager More ❯

Senior Director of Customer Service UK Where do people love what they do, and being great at what they do? At Swisslog, that's where! Our teams are the heart of a world-leading Robotics company that's harnessing the power of technology to shape the future of intralogistics. The result? We're transforming performance and efficiency for customers … globe, giving them the vital edge in their markets. Responsibilities Make an impact This is an exciting opportunity for a highly skilled and experienced individual to lead the UK Customer Service department. You will be part of the EMEA Customer Service management team and will take ownership of developing and executing the Head of Customer Service role … to ensure a healthy growing business. The successful candidate will oversee the development and growth of the department by observing the market and identifying future prospects while maintaining excellent customer support to our existing client base. You will be responsible for setting and achieving budgets and forecasts to maintain competitive cost levels. You will manage over 150 employees across More ❯

collaborative European marketing team, driving customer engagement and revenue growth across international markets. You'll lead initiatives across ecommerce platforms (Magento or Shopify), manage SEO strategy, optimise website CX, and create best-in-class email campaigns using Salesforce Marketing Cloud. With a clear focus on digital lead generation and customer journey enhancement, this is your opportunity to make … a real global impact. If you thrive on innovation, data-driven decisions, and bringing brand vision to life online—this one’s for you. Skills and Experience We’re looking for someone with the perfect blend of technical know-how and strategic thinking. You should have: 3-5 years’ experience in eCommerce marketing, with a relevant degree or … qualification 2-3 years of hands-on experience in ecommerce strategy and platform management (Magento preferred; Shopify also considered) Strong grasp of web analytics and digital performance tools Proficiency in Salesforce Marketing Cloud Exceptional communication and presentation skills A collaborative mindset with the confidence to take the lead on global projects A passion for creating seamless online experiences and More ❯