Digital Product Manager Conversational AI
Bradford, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Yorkshire Water
hours per week, Monday Friday between the working window of 8:00am-6:00pm. We have an exciting opportunity for a Digital Product Manager Conservational AI to join the Customer Experience function at Yorkshire Water. What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people … that achieves valuable outcomes linked to company goals. This includes working cross-functionally with your squad and business stakeholders to create and execute a digital product strategy that improves customer satisfaction and reduces the need to contact. Youll understand the value the squad are generating and be focussed on hitting goals making sure the team are highly engaged. Working … closely with business stakeholders, youll be expected to use data and customer insight to inform your plans taking a build, measure, learn approach to digital product development. Some of the key role responsibilities are outlined below - Work cross-functionally to create the digital product strategy for your area targeting ambitious outcomes related to increasing digital self-service channel More ❯
Employment Type: Permanent, Work From Home
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