1 of 1 Customer Insight Jobs in Cardiff

response to identified client requirements. You will identify and quantify the transformational outcomes that our solutions can deliver to clients through the integration of technology, analytics, processes, people and customer experiences. You will be regularly engaging with the wider TP Transformation and Innovation (T&I) team, partners and third-party supplier base, as well as drawing on our relevant … requirements and specifications for the purposes of pricing and delivery planning aligned to client requirements and evaluation criterion Demonstrable knowledge and success of how to structure a solution for customer management services and operations Demonstrable knowledge of formal bid procurement processes and vendor responses e.g. RFI/ITT/ITN/RFP/BAFO Understanding of how AI can … of working on solution design and bids in a BPO/BPS environment, specifically with experience of working on Public Sector bid responses Experience of working with data and customer insight Experience of undertaking due diligence analysis of customer provided data and insights to deliver a compliant solution to meet customer needs and to assess level More ❯