3 of 3 Customer Insight Jobs in Nottingham

United Kingdom, Nottingham, Nottinghamshire Consumer Risk Lead About this Role This individual contributor will play a key role within our Consumer Duty and Customer Outcome Testing team. As a great thinker and problem solver, you'll be bringing together layers of data and insight into a well-rounded … view, always with the customer at the centre of it. You'll manage a broad set of stakeholders across the whole UK business via the Monthly Customer Outcome Meeting (MCOM), understanding their processes and how they work for our customers. You'll be the ultimate customer advocate. … What you'll do Lead the MCOM meeting every month, collaborating with stakeholders to bring the most important customer insights to the surface. Review insights identified across multiple sources (especially customer journey testing), highlight key themes, and report these back to senior stakeholders. Be a departmental leader, advocating More ❯

Leadership Team. Reporting into the Marketing and Digital Director you will manage the eCommerce team and key partners, being responsible for the sales performance, customer experience, development and optimisation of the eCommerce platform. What youll be doing: Enhance the customer experience by creating an intuitive and frictionless sales … Commercial, Design and external development, technology and testing partners to improve the eCommerce platforms features and functionalities Key targets include ease and retention of customer orders, basket size growth and consolidation, positive differentiation vs. competitor, transformation based on customer order trends, and ongoing digitisation of our sales. What … we are looking for: In depth understanding of ecommerce best practices, sales funnels and customer behaviours in online shopping Previous experience in a similar position with proven analytical skills to use data and customer insights to drive designs and optimize product performance Experience working with designers and developers More ❯

Leadership Team. Reporting into the Marketing and Digital Director you will manage the eCommerce team and key partners, being responsible for the sales performance, customer experience, development and optimisation of the eCommerce platform. What youll be doing: Enhance the customer experience by creating an intuitive and frictionless sales … Commercial, Design and external development, technology and testing partners to improve the eCommerce platforms features and functionalities Key targets include ease and retention of customer orders, basket size growth and consolidation, positive differentiation vs. competitor, transformation based on customer order trends, and ongoing digitisation of our sales. What … we are looking for: In depth understanding of ecommerce best practices, sales funnels and customer behaviours in online shopping Previous experience in a similar position with proven analytical skills to use data and customer insights to drive designs and optimize product performance Experience working with designers and developers More ❯