1 of 1 Customer Insight Jobs in Portsmouth

office integration and performance review. Contribute directly to the development and improvement of real-world technology solutions. Collaborate closely with product and development teams in a company that values customer insight and continuous improvement. Key Role Responsibilities: Provide first-line technical support via phone, email, and service desk systems, ensuring timely issue triage and resolution. Document, escalate, and … office users and new starters, including hardware and software configuration. Participate in a shared on-call rota following successful completion of probation. Key Attributes Required: Previous experience in a customer-facing or technical support environment. Strong communication skills, with the ability to prioritise and document technical issues effectively. Basic understanding of troubleshooting software and systems. A problem-solving mindset More ❯