1 of 1 Customer Insight Jobs in Wilmslow

alignment to group objectives and client needs. Own product performance - tracking, analysing and improving key metrics such as adoption, engagement, satisfaction, and commercial contribution. Drive discovery and prioritisation, translating customer insight, business input, and market analysis into actionable product decisions. Shape product roadmaps that deliver both shortterm value and long-term differentiation—balancing ambition with feasibility. Work directly … well-maintained and clearly prioritised backlog that delivers value early and often. Champion simplicity and usability - ensuring products are intuitive, effective, and enjoyable to use for a range of customer personas. Embed AI tools and automation into both internal product processes and client-facing features to enhance productivity, insight and decision-making. Collaborate cross-functionally with Commercial, Service … and opportunities for growth. What are we looking for? Proven experience owning digital products in a tech-enabled or service-oriented environment. A commercially minded product thinker who blends customer empathy with business acumen. Strong strategic capability, combined with hands-on delivery experience. Excellent communication and stakeholder management skills—able to influence at all levels. Comfort working in environments More ❯