3 of 3 Customer Insight Jobs in Cheshire

alignment to group objectives and client needs. Own product performance - tracking, analysing and improving key metrics such as adoption, engagement, satisfaction, and commercial contribution. Drive discovery and prioritisation, translating customer insight, business input, and market analysis into actionable product decisions. Shape product roadmaps that deliver both shortterm value and long-term differentiation—balancing ambition with feasibility. Work directly … well-maintained and clearly prioritised backlog that delivers value early and often. Champion simplicity and usability - ensuring products are intuitive, effective, and enjoyable to use for a range of customer personas. Embed AI tools and automation into both internal product processes and client-facing features to enhance productivity, insight and decision-making. Collaborate cross-functionally with Commercial, Service … and opportunities for growth. What are we looking for? Proven experience owning digital products in a tech-enabled or service-oriented environment. A commercially minded product thinker who blends customer empathy with business acumen. Strong strategic capability, combined with hands-on delivery experience. Excellent communication and stakeholder management skills—able to influence at all levels. Comfort working in environments More ❯

expert for the group. About you Experience in financial services projects, including migrations and consolidations of legacy applications. Recent experience in solution architecture with Power Platform and Dynamics 365 Customer Engagement. Knowledge of D365 Sales, Customer Insights Journeys, or Customer Service modules. Good knowledge of CoPilot within the D365 stack. Experience with Microsoft technologies, especially Azure and More ❯

metrics to capture specific user behaviours or events that align with business objectives Data integrity & quality assurance: perform quality checks on collected data for accuracy Delivering key product and customer insights to the business to drive decision-making What do we expect from you? You will bring experience in a Product Analyst or Data Analyst role, with a focus … on delivering real-world value from customer-facing software. You will be analytical and critical in your thinking; rigorous in the quality and accuracy of your work and curious to understand the business that sits in front of the data we manage and transform. You will be comfortable working with stakeholders who may have partially defined requirements and differing More ❯