3 of 3 Customer Journey Map Jobs in Buckinghamshire

offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we’ve built a loyal customer base and a strong, diverse team that puts people first. Our vision is building stronger futures with bespoke financial solutions. We understand that … fixed term contract for 6 months. As a Product Manager (FTC - Parental Leave Cover), you will leada cross-functional squad todiscover,designand deliverinitiativestoimprove customer and broker experiences, increase operational efficiency and deliver faster,betterand more transparent lending decisions. Working across Operations, Credit, Commercial, Technology, Risk and Compliance ...

offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we’ve built a loyal customer base and a strong, diverse team that puts people first. Our vision is building stronger futures with bespoke financial solutions. We understand that … implement best practices from the technology, banking and fintech industries, ensuring our operations are agile, efficient, and customer focused. Key Responsibilities Map lending journeys and operational processes to identify customer pain points, inefficiencies, and opportunities for improvements. Plan and facilitate workshops with cross-functional teams ...

Overview Map lending journeys and operational processes to identify customer pain points, inefficiencies and opportunities for improvements Plan and facilitate workshops with cross-functional teams to gather, align objectives and analyse business requirements Document these requirements into clear, comprehensive product specifications and user stories ready for development … work Requirements 2+ years’ experience in a business analyst, product owner, or operational role within banking, fintech or lending Understanding of customer journey mapping, business process modelling and requirements gathering techniques Excellent communication and stakeholder management skills Desire to work within agile cross-functional teams ...