cannot commit to this c.£30,000 (negotiable, dependent on experience and skill set) Are you a HubSpot specialist with a passion for data, automation and optimising the customerjourney? This is a fantastic opportunity to join a forward-thinking business nestled in the heart of Kent, taking ownership of their HubSpot platform to ensure every … stage of the customer lifecycle — from first interaction to repeat business — is seamless, efficient, and commercially effective. This isn’t a creative or design-led marketing role — it’s a technical and analytical position focused on improving how the business engages with its customers through data, automation, and continuous CRM optimisation. Having said that, you will also have … of English, both written and verbal, is essential! The Role Manage and maintain the HubSpot CRM, ensuring customer data is accurate, segmented and optimised for effective targeting Map and enhance the end-to-end customerjourney, ensuring smooth handoffs between marketing, sales and customer success Build, automate and monitor email workflows More ❯
THE ROLE You'll be joining a high-performing marketing function during an exciting stage of change, helping to prepare the business for the rollout of its first Customer Data Platform (CDP) . Reporting into the most senior global marketing leader, you'll play a hands-on role in implementing customer journeys and ensuring data, processes … and platforms are harmonised across 22 markets. Your responsibilities will include: Leading customerjourneymapping exercises across multiple business units Embedding journey stages into workflows, marketing automation, and reporting frameworks Supporting the integration of Salesforce Data Cloud, Eloqua, Sprinklr, Databricks & S3 Acting as a bridge between marketing, technology, and business teams Driving adoption and … stakeholder engagement across global markets YOUR SKILLS AND EXPERIENCE Strong background in Marketing Operations, Effectiveness, or CRM/CDP platforms Hands-on experience with customerjourneymapping and marketing automation Excellent stakeholder management and communication skills across global teams Analytical mindset with the ability to turn data into actionable insights More ❯
in solving complex design challenges, mentoring design teams, and ensuring that user needs are at the heart of every decision. What we’re looking for: Experience in product, customerjourney, and UX design Background in B2B2C or B2C environments Proven experience building new digital products from the ground up Strong understanding of customerjourneyMore ❯
london (city of london), south east england, united kingdom
TRIA
in solving complex design challenges, mentoring design teams, and ensuring that user needs are at the heart of every decision. What we’re looking for: Experience in product, customerjourney, and UX design Background in B2B2C or B2C environments Proven experience building new digital products from the ground up Strong understanding of customerjourneyMore ❯
in solving complex design challenges, mentoring design teams, and ensuring that user needs are at the heart of every decision. What we’re looking for: Experience in product, customerjourney, and UX design Background in B2B2C or B2C environments Proven experience building new digital products from the ground up Strong understanding of customerjourneyMore ❯
Egham, Surrey, England, United Kingdom Hybrid / WFH Options
Cedar
office per week) Salary: up to £40,000 About the Role Our client is seeking a CX Data & Insight Analyst to play a pivotal role in shaping how customer experiences are understood and improved. This role is perfect for someone who loves working with data, has a curious mindset, and is passionate about uncovering insights that drive meaningful … change. As part of the Customer Experience team, you'll leverage analytics, machine learning, and AI-driven tools to identify trends, behaviours, and opportunities across the customer journey. You'll transform complex data into compelling insights that inform strategic decision-making and improve customer satisfaction and conversion. Key Responsibilities Design and maintain analytical models … techniques to both structured and unstructured data sources. Monitor key CX metrics (NPS, CSAT, conversion rates) to identify emerging trends, opportunities, and risks. Conduct exploratory analysis to uncover customer pain points and behavioural patterns. Translate data into actionable insights that influence decisions across Finance, Operations, Sales, and Marketing. Support the testing, piloting, and scaling of AI-driven tools More ❯
The Head of IT Applications will lead the strategic planning, implementation, and optimization of business applications across the organisation to enhance operational efficiency, customer experience, and digital transformation within the business. Client Details This opportunity is with a well-established organisation in the retail industry, known for its strong market presence and innovative approach. The company operates as … have: Strong project management and change management skills Strategic thinking and business acumen Excellent communication and stakeholder engagement Analytical mindset with data driven decision making Deep understanding of customerjourneymapping and UX 7+ years in business applications, IT management, or digital transformation Experience in beauty, wellness, retail, or hospitality industries preferred Proven track record of More ❯
have: Strong project management and change management skills Strategic thinking and business acumen Excellent communication and stakeholder engagement Analytical mindset with data driven decision making Deep understanding of customerjourneymapping and UX 7+ years in business applications, IT management, or digital transformation Experience in beauty, wellness, retail, or hospitality industries preferred Proven track record of More ❯
our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a … responsibilities: Confidently explain and present choices made in the final design to varying audiences Responsible for the creation of artefacts that support the lean process including wireframes, prototypes, customerjourney maps, testing and research Able to lead the development of those features, ensuring the work is consistent and fulfils the design aims Lead small teams, being … Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong. Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise, and nurture your passion. Looking for flexibility? Balance your professional career with your personal life More ❯
our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a … responsibilities: Confidently explain and present choices made in the final design to varying audiences Responsible for the creation of artefacts that support the lean process including wireframes, prototypes, customerjourney maps, testing and research Able to lead the development of those features, ensuring the work is consistent and fulfils the design aims Lead small teams, being … Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong. Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise, and nurture your passion. Looking for flexibility? Balance your professional career with your personal life More ❯
london (city of london), south east england, united kingdom
Northrop Grumman UK
our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a … responsibilities: Confidently explain and present choices made in the final design to varying audiences Responsible for the creation of artefacts that support the lean process including wireframes, prototypes, customerjourney maps, testing and research Able to lead the development of those features, ensuring the work is consistent and fulfils the design aims Lead small teams, being … Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong. Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise, and nurture your passion. Looking for flexibility? Balance your professional career with your personal life More ❯