Colchester, Essex, United Kingdom Hybrid / WFH Options
Computacenter AG & Co. oHG
requirements. Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications. Able to communicate on complex issues to meet business and customerrequirements to avoid escalations. Keep up to date with current and future market developments, technologies, product and strategies. Ensuring adherence to our coding … and design standards, and providing technical hand-over documentation. Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT. Escalate issues in line with company processes to ensure customer demands are met. Attend and present at customer meetings to ensure … understanding of customerrequirements and to assist with knowledge transfer. Recording, qualification and questioning of customerrequirements, even in complex projects and in the case of unclear customer requirements. Effective communication skills and be a team player, capable of building collaborative working relationships in a More ❯
Colchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: There’s a saying at Itineris: "Together goes a long way." We live by that. Whether translating customer needs into software, selling, coding, or maintaining our operations, we aim to grow and deliver innovative software that helps energy and water utilities engage … their customers. Function: The Business Consultant will work with customers and project teams to ensure the successful deployment of the UMAX solution, focusing on customer needs from a business and market regulation perspective. Responsibilities include providing business and market guidance, supporting mediation decisions, and ensuring customerrequirements … implementation experience is a plus. UMAX, our cloud-based software built on Microsoft Dynamics 365, automates processes for water and energy utilities, enabling better customer engagement. Responsibilities: Act as the link between Business and IT as a business-focused analyst. Manage customer expectations and support functional experts in More ❯
a chance to shape the product’s evolution as it reaches new heights in enterprise markets. You’ll analyze business opportunities, specify and prioritize customerrequirements, and guide product development teams to deliver cutting-edge solutions that resonate with global B2B customers. As a product manager, you will … the complex needs of global organizations. Collaborate with engineering and QA teams to ensure technical feasibility, resolve roadblocks, and deliver solutions that align with customer needs Work closely with customers, prospects, sales, presales, and customer success to understand current pain points and potential future requirements. Help plan product … deliveries, including documenting detailed requirements, scheduling releases, and publishing roadmaps. Ensure product-market fit in the domains under your responsibility, including maintaining a strategic backlog of prioritized features. Drive cross-functional collaboration across development, QA, solutions marketing, sales, and support teams to ensure seamless product delivery and customerMore ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Computacenter AG & Co. oHG
and developing tailored IT Managed Service Solutions to meet the unique needs of our clients. In this role, you will delve into understanding client requirements and create tailored solutions that effectively address their specific business challenges. Collaborating closely with clients and internal teams, you will be responsible for ensuring … Designers in terms of work ethics, engagement, and integrity. Support and mentor more junior team members. Qualification Participate in the evaluation of opportunities and customerrequirements against Computacenter's capabilities and strengths. Participate in customer-specific campaigns, coordination of marketing support, ensuring Computacenter brand compliance. Support Sales … to the established processes (incl. all appropriate documentation/artifacts and approval gateways) within the services solution design team. Analysis and effective management of requirements and mapping against core Computacenter capabilities. Development of IT managed service solutions aligned to standards where possible, and effectively managing variation from standard. Accountable More ❯
Colchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
their collaborative culture and commitment to keep pushing the boundaries. This is a new role owing to recent successes and growth of their diverse customer base. Key Responsibilities: Lead discovery workshops to gather information on customerrequirements Own the delivery and ensure the quality of simple, clear … and customer focussed functional solutions Analyze and understand client business processes and requirements. Oversee and work the technical team for the delivery of specified projects Prepare requirements and/or functional specifications for any amendments or customisations Provide training and support to end-users Liaise with the customerMore ❯
Analytics or Managed Services. Ideally you will have: Good knowledge and experience of the Public Safety market. Ensure effective knowledge of existing and emerging customerrequirements – a background of working in the Public Safety marketplace would be advantageous. Government security clearance A full understanding of the Government & Safety … of current market competition Ability to effectively interact with and gather information from high-level managers and senior officers Awareness of the need for customer retention and ensuring the highest levels of customer satisfaction to achieve this aim. Ability to adapt to differing levels of interaction dependent upon More ❯
and technical problems. Act as a Trusted Digital Transformation Advisor for customers. Lead business process redesign, roadmap planning, and multi-cloud implementation touchpoints. Assess customerrequirements, co-create future vision, and map to Salesforce solutions. Contribute to target architecture, phasing, roadmap, and transition architecture. Provide domain expertise and … infrastructure blueprints, identify potential issues. Stay updated with industry trends and Salesforce solutions. Summary The Solution Architect acts as an industry expert on Salesforce Customer 360 Platform, aligning it with enterprise architecture in public sector and energy/utilities industries. Requires broad IT background, including business architecture, cloud computing … strategies into execution. Strong industry knowledge in public sector or energy/utilities, discussing future trends and challenges. Use a consultative approach to understand requirements and develop technical sales strategies. Subject matter expertise in areas like business strategy, architecture, data, integration, security, cloud, mobile, and analytics. Help design product More ❯
NetSuite Consultant to join their team and work with clients to design, configure, and implement tailored NetSuite solutions. In this role, you will gather customerrequirements, configure NetSuite to meet business needs across Finance, E-commerce, and Procurement, and manage data migration from legacy systems. You will also … provide ongoing system support, troubleshooting, and user training. Key responsibilities: Consult with clients to document and translate their requirements into NetSuite functionality Configure and design NetSuite systems across Finance, Procurement, and E-commerce Lead data migration from legacy systems to NetSuite Troubleshoot, diagnose issues, and provide end-user training More ❯