Customer Requirements Jobs in Harrogate

2 of 2 Customer Requirements Jobs in Harrogate

Technical Architect - Development

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Redcentric
solutions to meet stakeholder requirements. Gathers, manages, and prioritises the backlog/workload with internal & external stakeholders. Ensures user stories are ready for development to start work. Ensure that customer requirements are understood clearly and accurately defined, both technically and from a business perspective. Support solutions through the selection of appropriate tools, technologies, and frameworks either drawing on … client's environment or system/platform. Develop and maintain a deep technical knowledge of the Redcentric technology stack. Thinking through, understanding and applying broader issues and non-functional requirements (e.g. scalability, security, maintainability & performance) Mentoring developers in the team and reviewing code, contributing to the overall quality and security principles. Provide technical training, solution awareness and knowledge transfer … to other team members. Supporting Project Management by leading the upfront and on-going phases of a delivery. Understand non-functional requirements including performance, resilience, stability, security, maintainability and scalability of systems/solutions. Ensure consistent collaboration, relevant documentation and support/service mechanisms, both internal and external, throughout all engagement lifecycles. Prototyping potential solutions through Proof-of-Concept More ❯
Employment Type: Permanent
Posted:

Voice Technician

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Redcentric
Technician Job description Aim of the role: The primary responsibility of this role is to provide administrative and provisioning support to customers and engineers from inception of a signed Customer contract. Although the role will require the successful candidate to have a technical understanding of these products/services, the candidate will receive full product training, which will eventually … responsibilities: Key responsibilities in this role will include but are not restricted to the following: The successful candidate in this role will be involved upon receipt of a signed Customer contract into the Delivery Team. They will be responsible for engaging with the Customer at this time to ensure all relevant data is captured around the Voice or … UC deployment requirements included in the contract, to assist with the smooth and timely delivery of the service. Manage the delivery of small orders, transactional requests and site orders of up to 10 users, ensuring all services are delivered within our advertised SLAs. Using internal Microsoft Dynamics systems to manage transactional orders, from signature through to implementation and billing. More ❯
Employment Type: Permanent
Posted: