3 of 3 Customer Requirements Jobs in Maidenhead

is in our DNA , and we have an insatiable hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including … and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders, making a real impact on customer experience and operational efficiency. Spearhead the end-to-end migration process for Wireless Logic and Arkessa customers, ensuring data accuracy and solution customization. Keep customers and internal teams in … the loop with regular, clear progress updates throughout the migration journey. Become our go-to expert on Energy Metering customer migrations and all three main migration types, sharing your knowledge and best practices. Develop and deliver engaging training sessions for both customers and internal teams to optimize our migration processes. Identify, create, and implement Continuous Improvement (CI) initiatives to More ❯

is in our DNA , and we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including … with customers to resolve issues and ensure tickets are routed to the correct team. The Secret Sauce (Key Experience & Skills): 🍨 Experience: A minimum of 1 years’ experience within a Customer Service role, with exposure to complex customer procedures, preferably in a Service Desk environment. CRM Systems: Proven experience supporting customer requirements via omnichannel CRM systems. Industry … collaborative team player, personable and able to operate effectively at all levels. Accountability and professionalism. Resilience to roll with the punches. Your Objectives for the Year: 🎯 1) Maintain a customer satisfaction (CSAT) score of 95% or higher for all resolved tickets. 2) Reduce the average ticket resolution time by 15% through process improvements and enhanced knowledge sharing. 3) Proactively More ❯

WHAT IS THE OPPORTUNITY Maersk is going through times of unprecedented change. From the farm to your refrigerator, the factory to your wardrobe, we are developing solutions that meet customer needs from one end of the supply chain to the other. Digitization and technology are taking center stage in enabling our customers to trade globally, and we are building … which supports building a platform eco system. • To participate in hiring process and support the platform in building high performance teams • To collaborate with Product Owner and translate business requirements into technical requirements. • To collaborate with other team members, perform code reviews and pair programming exercises. • To continuously stay up to date on relevant technologies and use this knowledge … Services Architecture. • Good documentation skills needed with experience in Swagger and/or Markdown. • Comfortable working in a fast-paced environment where priorities and direction may change rapidly as customer requirements and market direction changes • A great team player and strong collaborator • Good verbal and written communication skills. Maersk is committed to a diverse and inclusive workplace, and More ❯