13 of 13 Customer Requirements Jobs in Berkshire

Customer Support Manager Managing Customer Accounts in-line with contractual commitments and ensuring Program expectations and KPIs are met or exceeded. Acting as the key interface between Customers and Internal Support Departments ensuring strong and lasting relationships are built and maintained at all levels within both organisations. … processing of Repair Orders from the point the Repair Order is created by the Customer to the point the Repair Order is closed by the Customer, including Tracking, Status Reporting, Quote Processing, Query Resolution and Supplier Management as agreed with the customer. Managing the service delivery of Internal ...

Technical Project Manager to lead the successful delivery of complex technology projects within a fast-paced and innovative environment. This role combines technical expertise, customer engagement, and project leadership, requiring an individual who can oversee the full lifecycle of solution delivery from design and development through to testing, deployment … customer handover. Working within Agile delivery frameworks, you will ensure solutions are delivered efficiently, meet customer requirements, and provide measurable business value. You will work closely with customers, technology partners, and internal teams to deliver integrated solutions spanning software, infrastructure, sensor technologies, security systems, and advanced operational ...

adoption and deliver measurable value for our customers and for Travelport. This is a hands-on role suited to someone who thrives in solving customer problems, delivering value and measuring the outcome. You will be collaborating closely with other product teams, engineering, support teams and commercial and translating requirements into great customer experiences. Your role in action: Collaboratively shape and manage Travelport Smartpoint’s content search, booking, and servicing experiences, from discovery to customer release. Provide meaningful contribution to the product strategy and roadmap. Through a good understanding of travel agencies workflows and ecosystems, identify problems ...

years experience in an IT MSP or IT/Telecoms VAR at Account Director level. Working with your colleagues in specialist roles such as Customer Experience, Customer Success, and Product/Solution Sales Specialists, you will achieve this by: Helping customers understand, invest in and unlock the value … long-term goals, along with clearly defined steps to reach them. Proactively establishing professional and productive relationships with all relevant stakeholders in each Customer account. Assessing, clarifying, and validating customer requirements, needs, and goals on a consistent basis. Speaking with customer stakeholders on a regular basis ...

hospitality sectors. We specialise in installation, maintenance, repair, configuration and staging of IT equipment for some of the UK's largest retailers. Driven by customer satisfaction and supported by a dedicated, hard-working team, we continue to grow and are now looking to expand our Field Service team. … Role As a Field Service Engineer (EPOS) , you'll be working on customer sites across the UK, carrying out the replacement and swap-out of retail IT equipment. This is a hands-on, customer-facing role requiring regular travel and a professional, problem-solving mindset. Typical working hours ...

function within our Professional Services team. You will be responsible for driving project governance, resource planning, portfolio oversight, reporting, and operational excellence across all customer projects. You will lead a team of Project Coordinators, ensuring the successful delivery of projects through robust processes, effective resource management, risk control … engineer and project resource utilisation, providing recommendations to optimise performance and efficiency Ensure effective scheduling and assignment of project resources to meet business and customer requirements Provide oversight of project timelines, budgets, risks, dependencies, and deliverables Ensure project plans, documentation, project boards, and reporting tools remain accurate ...

deployment and high-quality outcomes. Promote strategic IAM assessments and roadmap discussions with customers and team members at Cyderes. Ensure technical designs align with customer requirements, use cases, and best practices. Support pre-sales activities, including developing client-focused proposals and leading technical proofs of concept (PoCs). … Collaborate with Project Services and Engagement Managers to Identify, and catalogue technical requirements, and map them to project use cases and sprint plans. Identify, qualify, and help develop our customer opportunities. Develop strong relationships with both technical and partners. Mentor junior consultants, supporting their professional growth and project ...

relationships with prospective and existing customers Manage the full sales cycle from lead generation through to closing deals Develop tailored logistics solutions to meet customer requirements Work closely with operational teams to ensure an outstanding customer experience Deliver against ambitious sales targets while growing your customer ...

Manager to support growth across the South East territory - covering London, Kent, Surrey across to Southampton, up to Ipswich and Cambridgeshire. This is a customer-facing, field-based role focused on developing new business and growing existing accounts across the Foodservice Wholesale and Vending sectors. What … sales growth and increase gross profit across your territory Win new business and expand relationships within Foodservice and Vending customers Manage and retain existing customer accounts, ensuring long-term partnership value Identify and convert new opportunities through proactive, needs-based selling Maximise sales opportunities through understanding customer requirements ...

business opportunities across the South East. Develop relationships with new customers through proactive business development. Arrange and attend client meetings, presentations and demonstrations. Understand customer requirements and recommend appropriate solutions. Prepare proposals, negotiate contracts and successfully close new business. Build and maintain a healthy sales pipeline using CRM. … Work collaboratively with internal teams to ensure an outstanding customer experience. Achieve and exceed sales targets. About You We're looking for someone with a genuine passion for winning new business. You'll ideally have: A successful track record in B2B sales. Experience developing and winning new business. Strong ...

business opportunities across the South East. Develop relationships with new customers through proactive business development. Arrange and attend client meetings, presentations and demonstrations. Understand customer requirements and recommend appropriate solutions. Prepare proposals, negotiate contracts and successfully close new business. Build and maintain a healthy sales pipeline using CRM. … Work collaboratively with internal teams to ensure an outstanding customer experience. Achieve and exceed sales targets. About You We're looking for someone with a genuine passion for winning new business. You'll ideally have: A successful track record in B2B sales. Experience developing and winning new business. Strong ...

responsible for designing and supporting signalling solutions across the mobile core voice network, ensuring designs are robust, scalable, secure, and aligned with business and customer requirements. Working within the Signalling Design team, the role provides technical leadership for signalling-related projects, produces high and low-level designs, and collaborates … core network platforms. Provide technical design guidance to project teams and ensure solutions meet performance, resilience, security, and fraud prevention requirements. Develop Statements of Requirements (SoRs), review supplier Statements of Compliance (SoCs), Statements of Work (SoWs), and vendor proposals. Assess the impact of network evolution initiatives and contribute ...

responsible for designing and supporting signalling solutions across the mobile core voice network, ensuring designs are robust, scalable, secure, and aligned with business and customer requirements. Working within the Signalling Design team, the role provides technical leadership for signalling-related projects, produces high and low-level designs, and collaborates … core network platforms. Provide technical design guidance to project teams and ensure solutions meet performance, resilience, security, and fraud prevention requirements. Develop Statements of Requirements (SoRs), review supplier Statements of Compliance (SoCs), Statements of Work (SoWs), and vendor proposals. Assess the impact of network evolution initiatives and contribute ...