8 of 8 Customer Requirements Jobs in Berkshire

customer voice. Shape the service. Turn relationships into results. The Service Delivery Engagement Lead is the primary interface between MBNL Operational Services and our customers. This role exists to ensure our customers experience joined-up, high-performing service delivery, backed by clear communication, credible plans, and visible improvement. … customer relationship end-to-end—bringing together subject matter experts across Operational Services to provide a single, trusted view of performance, risks, improvements, and escalations. Your focus is simple but powerful: drive value for customers and their end users. Why this role matters This role defines how MBNL ...

market customers through proactive business development Create and execute focused account capture and development plans for new clients Build multi-level relationships across customer organisations, from operational to senior stakeholders Develop and manage a strong pipeline of well-qualified opportunities Act as a trusted advisor, shaping customer requirements and aligning solutions to business outcomes Maintain a deep understanding of customer needs, buying processes, and decision criteria Collaborate with internal teams, partners, and vendors to maximise opportunity and value Provide thought leadership on technology trends and innovation relevant to customer sectors Skills Needed: Proven experience ...

Location: Slough (Hybrid/Flexible) Salary: £32,000 per annum We are looking for a Specification Technologist to play a key role in turning customer requirements into reality. You will ensure that every product from weight and color to packaging and functionality meets the exact specifications provided … customers, while maintaining compliance and quality standards. Your work will directly influence customer satisfaction and the success of the products in the market. Key Responsibilities Review and interpret detailed customer specifications to ensure products meet requirements. Confirm that formulations, weights, colors, and packaging are accurate and consistent. Liaise ...

Building Management Systems (BMS), HVAC, Fire, and Digital Remote Operations portfolios. Sitting at the intersection of Sales, Solution Architecture, and Operations, the role converts customer operational challenges and installed-base opportunities into scalable, profitable, and operationally deliverable Managed Services solutions. The position plays a critical role in transitioning customers … contracted customers while understanding their operational, performance, energy, and compliance challenges in BMS, HVAC, and Fire systems. Develop scalable Managed Services solutions by translating customer requirements into clearly defined technical scopes, including offerings like remote monitoring and alarm triage, remote engineering support, and energy optimization services. Lead technical ...

seeking an experienced Security Application Architect to support the delivery and ongoing evolution of a secure Gateway capability for a strategic UK defence customer . This role combines architectural ownership, secure design governance, and operational assurance within a high-security, mission-critical environment. You'll shape technical direction, drive … doing; Own and design technical changes required to maintain and enhance Gateway capability Produce high-quality design documentation in collaboration with the customer and Programme Manager Support solution governance and architectural integrity Ensure ongoing availability, resilience and security compliance Provide architectural guidance during troubleshooting and incident resolution ...

Solution Architect is responsible for leading pre-sales technical engagements with customers. The role develops solution designs and proposals, facilitates customer discovery and solution workshops, and provides technical leadership and guidance to Responsivs technical team. Job Description Develop and deliver solution demonstrations, technical workshops, and customer presentations. Engage … with senior customer stakeholders to discuss architectures, solution options, and technical trade-offs. Produce high-quality solution architectures, including documentation, diagrams, assumptions, risks, and implementation approaches. Lead the technical shaping of bids and proposals, ensuring solutions are deliverable, commercially aligned, and meet customer requirements. Provide hands-on technical ...

aspects of assigned software projects from commencement to completion of commissioning, ensuring that all work adheres to all company safety policies and customer requirements. This position reports to the senior Software Manager and demands an attention to detail and a good interface with client engineers. Software Engineer Overview Assisting … labour and producing quotations for software projects Producing Risk Assessments and Method Statements (RAMS) for projects Writing detailed Functional Design Specifications (FDS) from customer User Requirements Specifications (URS) Configuration of control system architecture and network connections Production and modification of PLC/HMI/SCADA software Installation, modification ...

within agreed plans, budget, and schedule. Develop technical solutions to large and complex engineering problems using Systems Engineering practices, principles, and processes to meet customer requirements. Quantify and implement technical and management processes to achieve desired solutions, delivering Systems Engineering IVV artefacts across the development lifecycle. Provide technical direction … senior management and customers, ensuring clarity and quality for successful events. Lead, manage, and report on Systems aspects of project work packages, balancing requirements, solutions, schedules, and costs. Manage customers and external suppliers to define and achieve expectations and objectives. Ensure and review technical/task proposals, providing accurate ...