20 of 20 Customer Requirements Jobs in Berkshire

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE Senior … Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and post … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets More ❯

years. More information on SC Clearance checks can be found here . Responsibilities Work as part of the wider FSP project team to deliver technical solutions to clients. Document requirements, advise, and consult with customers on their business needs. Configure relevant products to meet customer requirements. Produce technical artifacts, including administration guides and configuration documents. Stay updated with … the FSP technical community. About you Degree in a relevant subject area. Passion for technology. Ability to communicate technical concepts to non-technical audiences. Ability to capture end-user requirements, design, code, test, correct, and document programs. Ability to assist in investigating and resolving problems. Strong IT skills. What we look for in our people Strong alignment with FSP … age, disability, sexual orientation, gender identity, family or parental status, race, religion, or belief. We encourage applicants from underrepresented groups to apply, even if they do not meet all requirements, as you may be the ideal candidate for this role or others within FSP. If you require adjustments for interviews or meetings, please let us know. More ❯

of respect and inclusion. You're inquisitive Inquisitive and focused, you see every challenge as an opportunity. You would rather create the future than wait for it. You're customer focused and take pride in your work You pay extra attention to details with all that you do. You care about the work you provide to customers and how … aim to be the best that you can be and always do the right thing. What You'll Do Participate as a quality ambassador, engineer, and eyes of the customer as a member of an agile software development team Identify creative ways to uncover and report defects as well as validate solutions You will ensure that Kaseya's products … reported outside of QA and triaging them with Product Management Establish repeatable and measurable test criteria for newly implemented functionality, and work closely with Product Management & Design to turn customer requirements into detailed use cases. Participate in release processes for your assigned project Maintain a dynamic, complex, and ever-changing test environment About You A bachelor's degree More ❯

is in our DNA , and we have an insatiable hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including … and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders, making a real impact on customer experience and operational efficiency. Spearhead the end-to-end migration process for Wireless Logic and Arkessa customers, ensuring data accuracy and solution customization. Keep customers and internal teams in … the loop with regular, clear progress updates throughout the migration journey. Become our go-to expert on Energy Metering customer migrations and all three main migration types, sharing your knowledge and best practices. Develop and deliver engaging training sessions for both customers and internal teams to optimize our migration processes. Identify, create, and implement Continuous Improvement (CI) initiatives to More ❯

ATC operations, and field teams to ensure service levels are maintained. Work closely with clients' supply chain functions to ensure schedules are met and accurately reported. Respond to changing customer demands seamlessly. Be responsible for communicating with customers and understanding customer requirements. Ensure proofs of delivery/activity are actively managed. Plan vehicles and trailer maintenance schedule. Planning … are updated in an accurate and timely manner. Ensure all customers emails and requests are acknowledged in a timely manner. Ensure all booking emails are implemented in accordance with Customer Communications SOP. Ensure all steps in checklists are followed and completed. Ensure all jobs are fully closed out on internal system (Stratum). Any other duties that may be … assigned from time-to-time in line with your skills and competencies. Candidate Requirements Ability to be flexible in respect of work standards and demands. Capable of working under pressure and to strict deadlines. Proven ability to complete tasks. Resilient and able to deal with changing priorities. The successful candidate will be required to possess and demonstrate: Substantial experience More ❯

is in our DNA , and we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including … with customers to resolve issues and ensure tickets are routed to the correct team. The Secret Sauce (Key Experience & Skills): 🍨 Experience: A minimum of 1 years’ experience within a Customer Service role, with exposure to complex customer procedures, preferably in a Service Desk environment. CRM Systems: Proven experience supporting customer requirements via omnichannel CRM systems. Industry … collaborative team player, personable and able to operate effectively at all levels. Accountability and professionalism. Resilience to roll with the punches. Your Objectives for the Year: 🎯 1) Maintain a customer satisfaction (CSAT) score of 95% or higher for all resolved tickets. 2) Reduce the average ticket resolution time by 15% through process improvements and enhanced knowledge sharing. 3) Proactively More ❯

maximize cost efficiency. Promoting buildability and supply chain efficiency. Leading safety discussions and ensuring a safe working environment. Maintaining a positive, solution-oriented approach and providing honest feedback. Ensuring customer requirements are met to enhance satisfaction. Client Focused Leadership Acting as a trusted technical advisor and advocate for clients. Coaching clients on obligations under relevant legislation with senior … management. Communicating client interests internally and contributing to business strategy. Proactively offering additional services to meet client challenges. Maintaining regular customer contact to expand service offerings. Commercial Acumen Mentoring team members in managing budgets, delivery, scope changes, risks, and mitigation. Building cost estimates for engineering deliverables, especially under NEC contracts. Using project management tools like Microsoft Project. Monitoring project More ❯

products with modern PCB design faces unprecedented complexity, demanding robust verification and first-pass success. We're expanding our European PCB Team with an expert Application Engineer to drive customer success. The objective for this role will be to lead pre-sales engagements, lead assessment and solution mapping whilst providing strategic product demonstrations and running custom workshops/deployment … guidance. You will Transform customers PCB design workflows through Taking ownership of customer requirements and processes analysis and provide solutions implementation Drive projects with a sense of urgency, strong organizational and follow-up skills Actively use engineering expertise and knowledge in PCB design and manufacturing implementation to provide the appropriate solutions to customers Good understanding of business requirements and ability to deliver solutions to meet business objectives Core Responsibilities Technical Sales Support Deliver compelling presentations Implement competitive benchmarking Lead technical workshops Provide specialized training Customer Success Serve as trusted technical advisor Drive PCB design solutions deployment to help customer success Conduct on-site assessments Develop account-specific strategies Product Development Influence roadmap direction Champion customer More ❯

and discovery to negotiation and contract closure. Identify and engage OEM partners who can embed threat intelligence into their security appliances, platforms, SIEMs, XDRs, firewalls, or endpoint solutions. Understand customer requirements and tailor value propositions around our threat intelligence products, APIs, and data feeds. Collaborate with product management and sales engineering teams to deliver technical demos, proofs of More ❯

strategy. You will be an expert in your field, developing the critical Business analysis function to enable successful delivery of large complex projects and programmes which meet business/customer requirements. What you'll be doing as Head of Business Analysis As Head of Business Analysis, you will be responsible for working with Heads of Portfolio, Project and Programme … the Digitisation of Thames Water. Key responsibilities: Delivery of Business Value: Drive the delivery of business benefits and value across Thames digital complex project & programme portfolio, utilising expertise in requirements elicitation, process mapping, data modelling, and relevant business analysis tools. Functional and Team Development: Manage and develop the business analysis function and team, fostering a culture of excellence, continuous More ❯

to help us shape the future of information management. Join us. YOUR IMPACT OpenText is seeking a Senior Client Manager to be part of an exciting new team (Advanced Customer Services or ACS) responsible for the growth of our top tier Support Programs business. The programs offered through Advanced Customer Services help our customers consume and effectively run … OFFERS • Sales and Account Management: Representing OpenText's ACS services, engaging with existing customers to understand their needs and present tailored packaged services that align with their business objectives. • Customer Relationship Building: Develop and maintain strong relationships with key decision-makers within customer organizations to ensure satisfaction and loyalty. • Product Knowledge: Demonstrate in-depth knowledge of ACS services … and exceed sales targets, leveraging data and insights to identify opportunities for growth. • Negotiation and Closing: Conduct negotiations and close sales deals, ensuring mutually beneficial agreements for both the customer and the company. • Market Analysis: Monitor market trends and competitor activities to identify new opportunities and stay ahead in the industry. • Reporting: Maintain accurate records of sales activities, customer More ❯

develop and expand the team, will we expect you to identify new talent and partnering opportunities with industry and academia. The role is also critical to identifying and winning customer-funded projects, leveraging our internal investment and bringing customer requirements into our capability roadmaps Interdisciplinary working is critical to solving our customers' problems, and you will benefit … CortAIx Factory, ensure the development of AI models, algorithms, and data architectures meets business, technical, and regulatory requirements. Promote best practices in AI ethics, robustness, transparency, and governance. Market & Customer Engagement Build customer intimacy to help secure customer-funded projects Monitor industry trends, competitive landscapes, and benchmarks to maintain a technical edge. Identify and engage third-party … artificial intelligence, or a related field. And/or appropriate hands-on experience of practical AI engineering. Proven track record in developing and delivering novel AI solutions to satisfy customer needs. Demonstrable knowledge and experience of delivering operational AI solutions. Familiarity with data analytics, technology, and governance. Excellent stakeholder and project management skills, with experience in client-facing roles. More ❯

procedures and other software engineering techniques. Responsibilities Delivery of high-quality technical solutions to meet stakeholder requirements. Ensures user stories are ready for development to start work. Ensure that customer requirements are understood clearly and accurately defined, both technically and from a business perspective. Support solutions through the selection of appropriate tools, technologies, and frameworks either drawing on … design patterns, DevOps, continuous development and continuous delivery. Develop and maintain a deep technical knowledge of the technology stack. Thinking through, understanding and applying broader issues and non-functional requirements (e.g. scalability, security, maintainability & performance) Mentoring developers in the team and reviewing code, contributing to the overall quality and security principles. Provide technical training, solution awareness and knowledge transfer … to other team members. Supporting Project Management by leading the upfront and on-going phases of a delivery. Understand non-functional requirements including performance, resilience, stability, security, maintainability and scalability of systems/solutions. Ensure consistent collaboration, relevant documentation and support/service mechanisms, both internal and external, throughout all engagement lifecycles. Prototyping potential solutions through Proof-of-Concept More ❯

procedures and other software engineering techniques. Responsibilities Delivery of high-quality technical solutions to meet stakeholder requirements. Ensures user stories are ready for development to start work. Ensure that customer requirements are understood clearly and accurately defined, both technically and from a business perspective. Support solutions through the selection of appropriate tools, technologies, and frameworks either drawing on … design patterns, DevOps, continuous development and continuous delivery. Develop and maintain a deep technical knowledge of the technology stack. Thinking through, understanding and applying broader issues and non-functional requirements (e.g. scalability, security, maintainability & performance) Mentoring developers in the team and reviewing code, contributing to the overall quality and security principles. Provide technical training, solution awareness and knowledge transfer … to other team members. Supporting Project Management by leading the upfront and on-going phases of a delivery. Understand non-functional requirements including performance, resilience, stability, security, maintainability and scalability of systems/solutions. Ensure consistent collaboration, relevant documentation and support/service mechanisms, both internal and external, throughout all engagement lifecycles. Prototyping potential solutions through Proof-of-Concept More ❯

BSRIA supports a global network of organisations and corporations in the built environment. About The Role: Responsible for ensuring efficient daily operations, supporting business processes, building and maintaining strong customer relationships and improving organisational effectiveness. This role involves coordinating cross-functional activities, managing administrative tasks, streamlining and documenting workflows, and providing operational support across BSRIA. Exciting work you will … the implementation and delivery of operational policies and procedures. Support BSRIA with process optimisation and project coordination to ensure smooth operations. Coordinate with colleagues to ensure correct interpretation of customer requirements and subsequent delivery thereof. Monitor and manage opportunities. Facilitate stakeholder feedback. Ensure corporate platforms such as the CRM are utilised in accordance with company policy. Provide technical … to facilitate delivery of services Identify process challenges and propose streamlined alternatives. Support the execution of strategic initiatives and business plans. Administrative & Logistics Management: Coordinate and action responses to customer enquiries, ensuring availability of necessary resources. Maintain databases, records, and reports for business operations. Complete project documentation including use of customer platforms Financial Performance & Management: Assess project proposals More ❯

progression. Recognition & Reach: This award-winning business has received accolades as one of the "1000 Companies to Inspire Britain," thanks to its partnerships with leading tech giants and a customer-first ethos. Structured Success: You’ll benefit from a clear path to success, bolstered by a robust support system including marketing, field sales, and technical presales teams. Work-Life … identifying, engaging, and closing new business opportunities. Whether it’s a strategic cold call, a product demo, or a pitch to C-level stakeholders, your aim is to uncover customer needs and align them with tailored solutions from the company’s extensive offering. Your daily responsibilities will include: Building and nurturing a pipeline of prospects through proactive outreach. Understanding … customer requirements to craft compelling solution proposals. Collaborating with marketing and field teams to amplify reach and drive sales. Keeping up to date with the latest tech trends across the company’s product suite. Representing the brand with professionalism, credibility, and insight. Who We’re Looking For We’re seeking a tenacious, articulate communicator with a passion for More ❯

the software through webinars, workshops, development of documentation and support materials and contribution to the community platform. You will contribute to future product development by developing an understanding of customer requirements and priorities and sharing this knowledge with the product and engineering teams. Requirements for the Digital Library Implementation Consultant: A background in Library Sciences or experience … Archival, Digital Asset Management or Library Systems A strong interest in Software andthe Ed Tech and Cultural sectors (Universities, Museums, Archives) Excellent communication and presentation skills in a key customer-facing role Ability to work independently and flexibly as part of a small team. A responsible and flexible solutions-based approach to your work Able to work 2 days More ❯

engineering teams, coordinating with suppliers, and ensuring installations meet industry standards. Key Responsibilities Lead data centre migration and cabling projects from planning to completion Conduct site surveys and define customer requirements Design and estimate structured cabling solutions Oversee internal and external engineering resources Manage supplier relationships and procurement Ensure quality control of cabling installations to industry/manufacturer … for data centres Proficient in MS Office and Visio SC clearance and data centre migration experience highly beneficial Motivated, organised, and thrives under pressure Strong team player with excellent customer-facing skills Detail-oriented, adaptable, and process-focused More ❯

results, ability to communicate and influence at all levels both internally and externally.• Experience liaising with buyers and planners to ensure stock orders are placed on time to meet customer requirements • Good knowledge of MS Office, particularly MS Word and Excel • Maintaining relationships with existing suppliers while seeking new ones The role offers a fantastic benefits package and More ❯

looking for a CCTV Engineer in Manchesterto install CCTV systems and maintain and fix existing systems Duties of this CCTV Engineer role: Installation and Commissioning of CCTV systems to customer requirements Maintenance and fault fixing on CCTV systems and document control for this Completing paperwork/Job Files and submitting to the Engineering Manager/Head of Logistics More ❯