Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. … issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint … resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (ie, pre more »
point of contact for these customers, essentially representing Lexmark and its core values. The ESD agents are expected to maintain a high level of customer service for all support queries and adhere to all service management principles. The role is based in Maidenhead where you will join a friendly … be some weekend and bank holiday work on a rota basis. The Role Receiving, logging and managing requests for service from Managed Print Service customer Help Desks via the customer’s internal call management system 1st and 2nd line support- troubleshooting IT related problems from printer hardware to … clear instructions to enable the Service Partner and/or Lexmark Technicians to effect a high percentage of first time fixes Manage and monitor customer’s SLA to ensure service delivery is provided in line with contractual agreements Taking end-to-end ownership of incidents, ensuring accurate and timely more »
Partner are seeking a 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside other Helpdesk … Air Partner Group as required. Provide advice to customers on the efficient and safe use of computer systems. Ensure efficient resolution of faults and customer feedback are addressed as a priority. Maintain ownership of calls, communicating with customers to achieve response targets defined with Annual Performance Reviews and KPI … s. Use technical knowledge to interpret customerrequirements, troubleshoot calls, provide advice, and fault resolution on first contact as per the Service Desk SLAs. Provide technical advice to customers and Team members communicating technical system matters to non-technical staff clearly to ensure understanding. Ensure the Service Desk more »
the overall team. Two Military Programs are available at Equinix within our Data Center Operations Organization: 1. Facility/Infrastructure Maintenance Able to translate customerrequirements into work results Implementing, commissioning and setting up new facilities Working with key business leaders to increase current facility capacity, efficiency, sustainability … critical infrastructure equipment and tools such as UPS, generators, BMS (Building Management System), chillers and FSM (Fire Safety Management) is helpful 2. Data Center (Customer Relations) Technician A knowledge of copper or fibre cabling Experience or a passion for providing excellent customer service would be a huge bonus … positive outlook, a hunger to learn, and a desire to develop and grow are essential The ability to work well within a team Installing customer equipment and cabinets Supporting customer happiness through timely and precise order execution Conducting carrier circuit testing Installing, testing, and modifying cross-connections Maintaining more »
Slough, England, United Kingdom Hybrid / WFH Options
Iron Mountain
project design and then overseeing outsourced consultant designs on multi-phase data centre projects, plant replacement projects and other reports and investigations. Key Skills, Requirements and Competencies: Reporting to Anastasios Christoforou, Design Director for IMDC. Establish the extent and completeness of existing briefing information Review and Establish completeness of … relevant Basis of Design Where necessary, lead the development of a ‘Basis of Design’ document which conveys the requirements of Iron Mountain to the design team and all stakeholders Review and establish progress and completeness of existing design teams information against project programmes Identify deficiencies or inadequacies within the … current design information against the IMDC’s standards Identify risks or opportunities within the existing design information through buildability reviews Review existing constraints or requirements that need to be considered within the Design process (eg site constraints or planning requirements). Review any Business Critical functions or IMDC more »
efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. … Crane: LinkedIn Job Description Manages and leverages global spend and global suppliers for assigned category. Responsible for products and services delivery according to the requirements set by the global operations. Assist in conceptualizing and implementing a global strategic procurement vision, strategy, and methodology in support to the Company’s … suppliers with assistance from key stakeholders Promotes technical innovation by ensuring John Crane access to new technologies Specific deliverables of the position: Meeting stakeholder, customerrequirements and needs (cost, capacity, quality, and delivery) Thorough global markets (related to assigned Category) understanding including benchmarking Global leverage Global contracts and more »
London, Reading, Berkshire, United Kingdom Hybrid / WFH Options
Talk HR
base, strategic re-seller relationships and existing accounts. You will generate a sales pipeline to match or exceed the company revenue targets. Develop existing customer accounts and use innovative methods to generate and secure new business. Work closely with the Head of Marketing to develop a marketing plan to … meet revenue targets. Listen, understand customerrequirements from new enquiries and offer advice for the best solution to their learning requirements. Develop value added solutions and partnerships with long-term strategic accounts and secure revenue with emphasis on building strong business relationships. Provide a feedback-loop between customers more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Ask Recruiting Limited
base, strategic re-seller relationships and existing accounts. You will generate a sales pipeline to match or exceed the company revenue targets. Develop existing customer accounts and use innovative methods to generate and secure new business. Work closely with the Head of Marketing to develop a marketing plan to … meet revenue targets. Listen, understand customerrequirements from new enquiries and offer advice for the best solution to their learning requirements. Develop value added solutions and partnerships with long-term strategic accounts and secure revenue with emphasis on building strong business relationships. Provide a feedback-loop between customers more »
architecture solutions. Working on multiple implementation projects within ITSM. Collaborate with architects and clients to define technical requirements. Develop designs aligned with requirements. Review requirements for accurate estimation and resolve application issues. Conduct sprint activities and prioritise tasks. Translate requirements into user stories. Provide solutions for issues and … cycle implementations. Expertise in ServiceNow deployments, ITSM migrations, upgrades, and integration with third-party tools. Strong ITIL process knowledge and ability to align with customerrequirements and industry standards. Excellent communicator, both written and verbal. Strong team management skills and highly organised. How to Apply: Please send over more »
vehicle Exciting opportunity available for a Service Manager to join a market leading special purpose vehicle organisation to deliver the highest possible levels of customer service to their defined region and ensure the Service Centre operates in an efficient and effective way. Service Manager Responsibilities: Attend to customerrequirements Maximise the use of the resources available to the Service Centre Ensure that the service technician's work is completed to the highest mechanical standards Administration activities are completed correctly Always ensure that a high standard of depot housekeeping and cleanliness is maintained, with focus on image … Service Centre. Identify technician training Annual and probationary personal appraisals Service Manger Qualifications/Experience: Previous experience in service manager role Comfortable in a customer facing experience From special purpose vehicle/plant/manual handling/HGV background Good communicator Experienced with SAP system (Desirable) Good management experience more »
the Far East. Conduct lab work to correlate production test and evaluation board’s performance. Evaluate system performance and ensure compliance with specifications and customer requirements. Test and evaluate chips returned from customers, driving productivity improvements in yield and cost. Required Experience for the Senior IC Test Engineer: Experience more »
We invest in people and provide opportunities for our employees to grow hand in hand with our business. Job Description: Trilliant is hiring a Customer Solutions Manager which is a high-impact position that will play a critical role in the pursuit of new business in the utility sector … This position shall be based in Windsor reporting directly to the Managing Director while being a member of a highly skilled Sales, Commercial, and Customer Solutions team and working directly with the Lead Sales VP. The ideal candidate should both be highly self-driven and self-capable in high … Trilliant solutions. Position Responsibilities: Sales enablement: As a member of the EMEA team, will work closely with Sales and Commercial Operations to define critical customer technical requirements and help how best to position Trilliant offerings. Prospect and technically prequalify new sales opportunities through inbound lead follow-up and more »
Warhead Systems Engineering Team provides the capability to design, coordinate, integrate and verify Nuclear Warheads and enabling systems to meet current, and potential future customer requirements. We manage the systems from cradle to grave taking consideration of safety, performance and through life maintenance while interfacing with the MoD and … dependant on experience) Closing date : 16th May 2024 The difference you'll make in these roles: Leading on the delivery of requirements, conceptual designs, detail designs, manufacturing specifications, operational documentation and validation evidence for engineering solutions across multiple lifecycle phases Leading and managing stakeholder partnerships Supporting the training and more »
business goals. Day to day tasks will include Defining the strategic direction and roadmap for systems engineering initiatives, aligning them with business objectives and customer requirements. Leadingour team of Systems Engineers who are responsible for designing, implementing, and supporting our telecommunications systems, including OSS, BSS, network management systems, network … of our systems and processes. Implementing and leveraging multi-modal generative AI solutions to improve operational efficiencies will be advantageous. Maintain compliance with regulatory requirements at all times, ensuring the confidentiality, integrity, and availability of sensitive data and systems. Negotiate contracts, and manage vendor relationships effectively. Monitoring key performance … what we do - join us on our journey to become the UKs most recommended way to connect! ...And if you dont meet any specific requirements of the role, wed still like to hear how youd get the job done! Next steps If the role sounds like the right fit more »
Warhead Systems Engineering Team provides the capability to design, coordinate, integrate and verify Nuclear Warheads and enabling systems to meet current, and potential future customer requirements. We manage the systems from cradle to grave taking consideration of safety, performance and through life maintenance while interfacing with the MoD and … strategic defence partners, while supporting AWE to deliver an integrated solution. The difference you'll make in these roles: Contributing to the delivery of requirements, conceptual designs, detail designs, manufacturing specifications, operational documentation and validation evidence for engineering solutions through all lifecycle phases Applying Systems Thinking and finding novel more »
of our leading engineering strategic client partners. Our academy programmes train and develop talent who work towards becoming permanent members of our industry leading customer communities. If you have experience in an engineering environment, hold an NVQ, completed an internship or higher level of education in an engineering related … for systems-thinkers who we can train and develop to work across a range of exciting design, integration, construction and commissioning projects within our customer's defence and infrastructure space. You will be dealing with complex systems, and you'll develop critical assets from initial requirements through to … training to help develop your skills within Engineering. The training will be centred around the systems engineering framework, covering systems thinking, systems engineering fundamentals, requirements engineering, architecting, product design, systems engineering and architecting standards, model-based systems engineering, systems integration, and systems testing. Following this 10-week training programme more »