1 of 1 Customer Requirements Jobs in the Scottish Borders

Responsible for the implementation of support across our portfolio, and that the requirements of the SLAs are being satisfied in reporting to the Service Manager. Respond to customer needs in both proactive and reactive response. Assist with all support agreements and highlight potential risks. Expected to have sufficient … installations of Audio Visual and Video Conferencing solutions for customers between reactive service calls. Accurate completion of field service records and paperwork for customer service visits, to be returned in a timely fashion. Proactively building close working relationships with the customer portfolio. Identifying further sales opportunities with existing ...