Customer Requirements Jobs in South Wales

1 to 25 of 39 Customer Requirements Jobs in South Wales

Reliability Senior Manager/Director

Newport, Wales, United Kingdom
Vishay Newport Limited
TM This position will be located in Newport, South Wales, U.K. Key Responsibilities: Design and drive the enablement of world-class Quality and Reliability requirements for wide-bandgap (SiC) power product release to the market, that meet both industry standards (JEDEC and AEC) and customer requirements Establish … Lead and collaborate with R&D, Engineering and Operation in establishing screening and burn-in procedures for SiC power devices to meet product quality requirements, to comply to industry requirement (JEDEC and AEC) and to meet specifics customer requirements (e.g. Board Level Reliability) during R&D, NPI … R&D, NPI and HVM quality/reliability projects, presenting results to senior management/external stakeholders (including non-technical staff). Design the requirements for quality and reliability test equipment, coordinate their development and enable transfer to manufacturing when needed Collaborate closely with both internal and external stakeholders More ❯
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Reliability Senior Manager/Director

cardiff, United Kingdom
Vishay Newport Limited
TM This position will be located in Newport, South Wales, U.K. Key Responsibilities: Design and drive the enablement of world-class Quality and Reliability requirements for wide-bandgap (SiC) power product release to the market, that meet both industry standards (JEDEC and AEC) and customer requirements Establish … Lead and collaborate with R&D, Engineering and Operation in establishing screening and burn-in procedures for SiC power devices to meet product quality requirements, to comply to industry requirement (JEDEC and AEC) and to meet specifics customer requirements (e.g. Board Level Reliability) during R&D, NPI … R&D, NPI and HVM quality/reliability projects, presenting results to senior management/external stakeholders (including non-technical staff). Design the requirements for quality and reliability test equipment, coordinate their development and enable transfer to manufacturing when needed Collaborate closely with both internal and external stakeholders More ❯
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Reliability Director

newport, wales, United Kingdom
Vishay Newport Limited
TM This position will be located in Newport, South Wales, U.K. Key Responsibilities: Design and drive the enablement of world-class Quality and Reliability requirements for wide-bandgap (SiC) power product release to the market, that meet both industry standards (JEDEC and AEC) and customer requirements Establish … Lead and collaborate with R&D, Engineering and Operation in establishing screening and burn-in procedures for SiC power devices to meet product quality requirements, to comply to industry requirement (JEDEC and AEC) and to meet specifics customer requirements (e.g. Board Level Reliability) during R&D, NPI … R&D, NPI and HVM quality/reliability projects, presenting results to senior management/external stakeholders (including non-technical staff). Design the requirements for quality and reliability test equipment, coordinate their development and enable transfer to manufacturing when needed Collaborate closely with both internal and external stakeholders More ❯
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Technical Account Engineer

newport, wales, United Kingdom
One Big Circle Ltd
with all other sectors and teams as appropriate and ensuring successful activity in deployment and usage. Through your growing knowledge and experience and your customer relationship management you will help identify any further opportunities that could be explored with the customer. You will work with the Business Development and … Commercial teams to provide technical insight and support on any proposals to pursue growth of customer accounts and ultimately provide great customer satisfaction and technical success. You will be based at either Derby or Bristol, and will be required to travel to either for internal and customer meetings as necessary. You will be expected to travel to customer sites when required to meet with clients and be able to demonstrate AIVR/DepotMATE capability and carry out lightweight technical surveys/information gathering (training provided) to enable next stage technical discussions. Responsibilities ● Working collaboratively within More ❯
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Senior Customer Solutions Architect

cardiff, United Kingdom
Hybrid / WFH Options
Tyk
environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might require traveling to customer sites, Company events and Conferences. The ideal … Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design solutions, optimise workflows, and ensure seamless integration of our products into the More ❯
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Senior Customer Solutions Architect

newport, midlands, United Kingdom
Hybrid / WFH Options
Tyk
environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might require traveling to customer sites, Company events and Conferences. The ideal … Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design solutions, optimise workflows, and ensure seamless integration of our products into the More ❯
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Senior Product Manager - AMI Cloud Vault (Storage)

cardiff, united kingdom
BMC Software
a chance to shape the product’s evolution as it reaches new heights in enterprise markets. You’ll analyze business opportunities, specify and prioritize customer requirements, and guide product development teams to deliver cutting-edge solutions that resonate with global B2B customers. As a product manager, you will … the complex needs of global organizations. Collaborate with engineering and QA teams to ensure technical feasibility, resolve roadblocks, and deliver solutions that align with customer needs Work closely with customers, prospects, sales, presales, and customer success to understand current pain points and potential future requirements. Help plan product … deliveries, including documenting detailed requirements, scheduling releases, and publishing roadmaps. Ensure product-market fit in the domains under your responsibility, including maintaining a strategic backlog of prioritized features. Drive cross-functional collaboration across development, QA, solutions marketing, sales, and support teams to ensure seamless product delivery and customer More ❯
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Senior Product Manager - AMI Cloud Vault (Storage)

newport, midlands, united kingdom
BMC Software
a chance to shape the product’s evolution as it reaches new heights in enterprise markets. You’ll analyze business opportunities, specify and prioritize customer requirements, and guide product development teams to deliver cutting-edge solutions that resonate with global B2B customers. As a product manager, you will … the complex needs of global organizations. Collaborate with engineering and QA teams to ensure technical feasibility, resolve roadblocks, and deliver solutions that align with customer needs Work closely with customers, prospects, sales, presales, and customer success to understand current pain points and potential future requirements. Help plan product … deliveries, including documenting detailed requirements, scheduling releases, and publishing roadmaps. Ensure product-market fit in the domains under your responsibility, including maintaining a strategic backlog of prioritized features. Drive cross-functional collaboration across development, QA, solutions marketing, sales, and support teams to ensure seamless product delivery and customer More ❯
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Implementation Manager

cardiff, united kingdom
Hybrid / WFH Options
Hello Lamp Post
best practice. You will serve as a trusted advisor, building strong relationships while ensuring projects are delivered on time, within budget, and aligned with customer goals. We’re open to applicants of all levels, but currently expecting to hire someone with 5 or more years experience. Direct industry experience … Coordinate efforts across internal teams—including Design, Account Management, Sales, and Product Development—to ensure seamless project delivery. Serve as a bridge between the customer and internal stakeholders, translating customer requirements into actionable deliverables. Data Management & Reporting Maintain accurate records of all customer interactions and project … details in the company CRM system. Provide regular updates and reports on project status and customer satisfaction metrics. Continuous Improvement Identify areas for improvement in processes and tools, contributing to the overall efficiency and effectiveness of the implementation team. Stay up to date with trends in digital engagement and More ❯
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Implementation Manager

newport, midlands, united kingdom
Hybrid / WFH Options
Hello Lamp Post
best practice. You will serve as a trusted advisor, building strong relationships while ensuring projects are delivered on time, within budget, and aligned with customer goals. We’re open to applicants of all levels, but currently expecting to hire someone with 5 or more years experience. Direct industry experience … Coordinate efforts across internal teams—including Design, Account Management, Sales, and Product Development—to ensure seamless project delivery. Serve as a bridge between the customer and internal stakeholders, translating customer requirements into actionable deliverables. Data Management & Reporting Maintain accurate records of all customer interactions and project … details in the company CRM system. Provide regular updates and reports on project status and customer satisfaction metrics. Continuous Improvement Identify areas for improvement in processes and tools, contributing to the overall efficiency and effectiveness of the implementation team. Stay up to date with trends in digital engagement and More ❯
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ERP Consultant (Syteline OR Epicor Experience)

cardiff, United Kingdom
Hybrid / WFH Options
Chapman Tate Associates
their collaborative culture and commitment to keep pushing the boundaries. This is a new role owing to recent successes and growth of their diverse customer base. Key Responsibilities: Lead discovery workshops to gather information on customer requirements Own the delivery and ensure the quality of simple, clear … and customer focussed functional solutions Analyze and understand client business processes and requirements. Oversee and work the technical team for the delivery of specified projects Prepare requirements and/or functional specifications for any amendments or customisations Provide training and support to end-users Liaise with the customer More ❯
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ERP Consultant (Syteline OR Epicor Experience)

newport, midlands, United Kingdom
Hybrid / WFH Options
Chapman Tate Associates
their collaborative culture and commitment to keep pushing the boundaries. This is a new role owing to recent successes and growth of their diverse customer base. Key Responsibilities: Lead discovery workshops to gather information on customer requirements Own the delivery and ensure the quality of simple, clear … and customer focussed functional solutions Analyze and understand client business processes and requirements. Oversee and work the technical team for the delivery of specified projects Prepare requirements and/or functional specifications for any amendments or customisations Provide training and support to end-users Liaise with the customer More ❯
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Field Engineer

cardiff, united kingdom
Glide
to achieve our mission, we need your help. We're actively recruiting for a Field Engineer to support our regional delivery team in attending customer sites for IT/VOIP service activations, wireless surveys, and technical fault resolutions. Join us in shaping the future of connectivity! Your passion for … networking and customer service and can-do attitude will be your most important attribute, but the following experience will also help: CCNA qualification Experience in configuring and troubleshooting networking equipment (Cisco 2960 catalyst models, small business switches, Ruckus Switching equipment) Knowledge of Passive Optical Networks (PONs) and Point to … technology solutions transform the way people live and work and you will be a critical part of that. A typical day might include: Attending customer sites for IT/VOIP service activations and provisions Conducting wireless surveys and handling technical and infrastructure fault calls Collaborating with Senior Project Managers More ❯
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Field Engineer

newport, midlands, united kingdom
Glide
to achieve our mission, we need your help. We're actively recruiting for a Field Engineer to support our regional delivery team in attending customer sites for IT/VOIP service activations, wireless surveys, and technical fault resolutions. Join us in shaping the future of connectivity! Your passion for … networking and customer service and can-do attitude will be your most important attribute, but the following experience will also help: CCNA qualification Experience in configuring and troubleshooting networking equipment (Cisco 2960 catalyst models, small business switches, Ruckus Switching equipment) Knowledge of Passive Optical Networks (PONs) and Point to … technology solutions transform the way people live and work and you will be a critical part of that. A typical day might include: Attending customer sites for IT/VOIP service activations and provisions Conducting wireless surveys and handling technical and infrastructure fault calls Collaborating with Senior Project Managers More ❯
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Pre Sales Consultant - Public Safety

cardiff, United Kingdom
NEC Software Solutions
Analytics or Managed Services. Ideally you will have: Good knowledge and experience of the Public Safety market. Ensure effective knowledge of existing and emerging customer requirements – a background of working in the Public Safety marketplace would be advantageous. Government security clearance A full understanding of the Government & Safety … of current market competition Ability to effectively interact with and gather information from high-level managers and senior officers Awareness of the need for customer retention and ensuring the highest levels of customer satisfaction to achieve this aim. Ability to adapt to differing levels of interaction dependent upon More ❯
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Pre Sales Consultant - Public Safety

newport, midlands, United Kingdom
NEC Software Solutions
Analytics or Managed Services. Ideally you will have: Good knowledge and experience of the Public Safety market. Ensure effective knowledge of existing and emerging customer requirements – a background of working in the Public Safety marketplace would be advantageous. Government security clearance A full understanding of the Government & Safety … of current market competition Ability to effectively interact with and gather information from high-level managers and senior officers Awareness of the need for customer retention and ensuring the highest levels of customer satisfaction to achieve this aim. Ability to adapt to differing levels of interaction dependent upon More ❯
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Client CTO - Field and Frontline services Innovation

cardiff, United Kingdom
Unisys
/technology architecture models and create a client specific strategy and innovation roadmaps As Client CTO, you serve as a trusted advisor to the customer in technology related matters. Work in partnership with the client executive and operational teams to identify new opportunities to expand our portfolio of contracted … capability units. Identify, evaluate, and recommend Proof of Concepts, Proof of Value and other solutions that contribute towards building a business case for the customer in respect of new, enhanced or different technologies that would serve its purposes better. Prepare and deliver technical presentations and demonstrations Strong background in … partnership with all IT operational teams. Work with broader Unisys presales function to develop, shape and ultimately propose new solutions and opportunities for the customer environment. Innovation & Leadership Drive and coordinate the Applied Innovation and Service Excellence programs Be an ambassador for the Unisys Service Lines, educating both the More ❯
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Client CTO - Field and Frontline services Innovation

newport, midlands, United Kingdom
Unisys
/technology architecture models and create a client specific strategy and innovation roadmaps As Client CTO, you serve as a trusted advisor to the customer in technology related matters. Work in partnership with the client executive and operational teams to identify new opportunities to expand our portfolio of contracted … capability units. Identify, evaluate, and recommend Proof of Concepts, Proof of Value and other solutions that contribute towards building a business case for the customer in respect of new, enhanced or different technologies that would serve its purposes better. Prepare and deliver technical presentations and demonstrations Strong background in … partnership with all IT operational teams. Work with broader Unisys presales function to develop, shape and ultimately propose new solutions and opportunities for the customer environment. Innovation & Leadership Drive and coordinate the Applied Innovation and Service Excellence programs Be an ambassador for the Unisys Service Lines, educating both the More ❯
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Field Services Engineer

chepstow, monmouthshire, United Kingdom
CDW UK
issues on a variety of IT equipment including but not limited to PCs, laptops, tablets, printers, peripherals and point of sales systems at various customer locations around Cardiff, Wales. Additionally, The Field Services Engineer will be responsible for providing IT Hardware Support, for Installs Moves and Changes across client … to £29,000 (depending on experience), company car, fuel card Fixed Term Contract - 12 Months Key responsibilities Travel between a wide variety of customer sites to provide IT Support Services to meet contractual requirements Provide support services for a range of IT equipment including but not limited to … and fixing a variety of hardware devices including end user computing, PCs, laptops, tablets, printer & peripherals Ability to install and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance/break-fix More ❯
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Critical Facilities Engineer

cardiff, united kingdom
Vantage Data Centers
Vantage to our customers and the first line of defense regarding the up-time of our campus as well as the performance of our customer installations. Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department manages all preventative and corrective maintenance. … will work with a team of other electrical and mechanical-focused engineers performing maintenance and repair for our data center infrastructure. We take our customer requirements for up-time seriously and keep our facilities maintained to a very high standard to insure uninterrupted service for our customers. If … not only meets SLAs (Service Level Agreements) but exceeds them Ensuring all electrical equipment and infrastructure are maintained to Standards and Health and Safety requirements, in line with Annual Maintenance Planner Undertaking electrical installation works to IEE 18th Edition (BS7671) Regulations to affect company and customer objectives Installation More ❯
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Critical Facilities Engineer

rogerstone, newport, wales, united kingdom
Vantage Data Centers
Vantage to our customers and the first line of defense regarding the up-time of our campus as well as the performance of our customer installations. Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department manages all preventative and corrective maintenance. … will work with a team of other electrical and mechanical-focused engineers performing maintenance and repair for our data center infrastructure. We take our customer requirements for up-time seriously and keep our facilities maintained to a very high standard to insure uninterrupted service for our customers. If … not only meets SLAs (Service Level Agreements) but exceeds them Ensuring all electrical equipment and infrastructure are maintained to Standards and Health and Safety requirements, in line with Annual Maintenance Planner Undertaking electrical installation works to IEE 18th Edition (BS7671) Regulations to affect company and customer objectives Installation More ❯
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Business Analyst

Williamstown, Tonypandy, United Kingdom
Cwm Taf Morgannwg University Health Board
Projects, SMEs and Clinical Systems Manager , the successful candidate will be expected work with our end -users and suppliers to support the gathering of requirements, solution design and the streamlining of processes to improve the outcomes of our patients, citizens and families that we serve, as outlined in the … Health Board's strategy CTM 2030. Candidates will be expected to have experience of working within a complex digital transformation health environment. Skills include; Requirements elicitation, process mapping, software development lifecycle and excellent communication skills. As a proactive and positive member of the team, the post holder will play … techniques including facilitating stakeholder groups. Experience of process analysis, assessment and change including financial, cultural, technological, organisational and environmental factors. Further experience of establishing customer requirements and identifying how these map to process requirements. Experience in defining, documenting and working on projects across all phases either alone or More ❯
Employment Type: Permanent
Salary: £46840.00 - £53602.00 a year
Posted:

OnBase Developer - DevOps

cardiff, United Kingdom
Hybrid / WFH Options
Iron Mountain
THE OPPORTUNITY: Title: OnBase Developer - DevOps Permanent role, 100% remote Location: UK SC requirements: Must have UK passport, be UK based for more than five consecutive years and eligible to obtain SC (security clearance) About us: Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower … run tests to find errors and confirm the program meets specifications. Hands on experience with MS SQL Server, Oracle, and MySQL databases Develop system requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs Provide guidance … Facilitates collaboration between stakeholders who have diverse objectives Understands the relevance of their own area of responsibility/specialism to the employing organization Takes customer requirements into account when making proposals Take initiative to keep skills up to date Maintains an awareness of developments in the industry Analyses More ❯
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OnBase Developer - DevOps

newport, midlands, United Kingdom
Hybrid / WFH Options
Iron Mountain
THE OPPORTUNITY: Title: OnBase Developer - DevOps Permanent role, 100% remote Location: UK SC requirements: Must have UK passport, be UK based for more than five consecutive years and eligible to obtain SC (security clearance) About us: Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower … run tests to find errors and confirm the program meets specifications. Hands on experience with MS SQL Server, Oracle, and MySQL databases Develop system requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs Provide guidance … Facilitates collaboration between stakeholders who have diverse objectives Understands the relevance of their own area of responsibility/specialism to the employing organization Takes customer requirements into account when making proposals Take initiative to keep skills up to date Maintains an awareness of developments in the industry Analyses More ❯
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Network Presales Solutions Architect

cardiff, United Kingdom
IP-People
LAN and SD-WAN) Remote with travel to client sites Paying circa £75/82k+ £6k car allowance + 15/20% bonus Extensive Customer facing experience and great client engagement skills As an integral member of the Professional Services team, you’ll provide expert consultation and design solutions … WAN/Connectivity portfolio. Your responsibilities will include guiding Bid Management and Sales teams by performing presales design tasks, such as gathering and analysing requirements, developing High-Level Designs (HLD), creating cost estimates, producing technical schematics, and assisting in the qualification of bids and proposals. You will manage the … teams, ensuring a smooth delivery of the solution and final acceptance. This includes collaborating with implementation and support teams to tailor services based on customer needs and determining the necessary professional services for the project. Key Responsibilities: Understand and analyse customer requirements to align with business outcomes More ❯
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Customer Requirements
South Wales
10th Percentile
£58,000
Median
£65,000
75th Percentile
£65,000
90th Percentile
£80,000