2 of 2 Customer Retention Jobs in Colchester

Colchester, UK area. This individual will lead a team of 4–5 Client Success Managers while also managing key accounts, with a focus on customer retention, subscription renewals, and account growth. This role is critical to driving revenue expansion by identifying upsell opportunities within existing accounts … Required Skills & Experience 3–5+ years of experience in Client Success, Account Management, or Sales leadership Experience managing or mentoring a team - Background in customer retention, renewals, and upselling existing accounts Experience in a SaaS or technology-driven environment Proven ability to grow accounts and meet revenue ...

will lead a small team of Client Success Managers while also owning a portfolio of key client accounts. This role is instrumental in driving customer retention, subscription renewals, and revenue growth through strategic account development. The successful candidate will combine strong leadership capabilities with hands-on account … . Must-Have Requirements Includ e:Experience within Client Success, Account Management, or Sales leadersh ipExperience managing or mentoring a te amStrong background in customer retention, renewals, and upselling existing accoun tsExperience working within a SaaS or technology-driven environme ntProven track record of growing accounts ...