2 of 2 Customer Retention Jobs in Hemel Hempstead

provides a remarkable service to our customers, and your key objective will be to establish and sustain strong relationships. Identify upsell opportunities and maximise customer retention, through office-based support.You will be responsible for managing all aspects of the customer experience for a base of circa … business customers, billing over £1,000 per month. Key Tasks: Build strong relationship with key contacts of all customers within allocated customer base. Recognise and maximise upon upsell opportunities, working to ensure every Diamond customer utilises all SCG services and products. Maintain excellent customer retention ...

ensures team members meet them, via training and mentoring. Develops a relationship with the decision makers of customers and promotes the company to increase customer retention and customer satisfaction. Monitors programmes progress and reports this in regular meetings with managers and any stakeholders funding the programme … site walks, client risk analysis and health & safety risk assessments, to enable the company to provide a professional and cost-efficient service. Oversees customer orders internally and coordinates the procurement of materials, supplies and services, and controls timely delivery to jobsite, with your team. Determines, from review of various ...