2 of 2 Customer Retention Jobs in Hertfordshire

trusted advisor status through deep understanding of client needs and challenges. Oversee client onboarding processes to ensure smooth transition and high satisfaction. Design client retention plans and develop long-term partnership structures. Revenue & Target Management Own revenue targets, forecasting, and commercial sales pipeline planning. Monitor performance data … commitment to quality and service excellence. Key Performance Indicators (KPIs) Annual revenue and profitability targets Number and value of new strategic accounts acquired Client retention and expansion metrics Ddesireable exp of input into Bids & Tenders Contribution to team development and mentorship What We Offer Competitive salary with senior

existing customers within the data centre and critical power sectors. Maintain and strengthen long-term relationships with major accounts, ensuring a high level of customer satisfaction and retention. Identify new opportunities for growth within existing customers by introducing additional products and services such as UPS systems, cooling solutions, PDUs … account management, business development, or technical sales within UPS systems, power electronics, or data centre infrastructure. Proven success in managing and growing large customer portfolios within data centres, telecoms, or other mission-critical environments. Strong technical understanding of UPS, DC power, and cooling systems. Excellent relationship-building and communication