2 of 2 Customer Retention Jobs in Northern Ireland

Renewal Manager

Hiring Organisation
Black Duck
Location
Finaghy, Belfast, UK
Employment Type
Full-time
proactive and results-oriented Renewal Manager to join our team. As a Renewal Manager, you will play a critical role in ensuring customer retention and maximizing revenue by managing the renewal process. You will work closely with customers, Sales, and Customer Success Managers (CSMs) teams … discuss contract terms, value realization, and future needs. Prepare and present renewal quotes, proposals, and contracts using Salesforce and other tools. Collaborate with Sales, Customer Success Managers (CSMs) and Sales Engineers (SEs) to address customer questions or technical requirements. Proactively identify and address at-risk renewals, developing strategies ...

Head of Marketing

Hiring Organisation
Locate a Locum
Location
Belfast, UK
Employment Type
Full-time
role for a strategic and hands-on leader who can shape our brand narrative, expand our market presence, and deliver a best-in-class customer acquisition and retention strategy. Reporting to the CEO, you will be responsible for defining, developing, and executing our marketing strategy from … marketing campaigns and make data-driven decisions to optimize performance. Implement and manage a robust marketing automation system to nurture leads and improve customer lifecycle engagement. Brand & Content: Define and champion the Locate a Locum brand identity, ensuring consistency across all touchpoints. Develop a compelling content strategy that positions ...