Customer Success Manager
- Hiring Organisation
- Gleeson Recruitment Group
- Location
- Rugeley, Staffordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head … Customer Success. Key Responsibilities Manage the daily operations of the customer success team. Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction