Customer Retention Jobs in Sussex

2 of 2 Customer Retention Jobs in Sussex

Lifecycle Marketing Manager

Eastbourne, Sussex, United Kingdom
Hybrid / WFH Options
Travail Employment Group
games room, employee benefits package, hybrid working (2 days in office) The Role We are seeking a Lifecycle Marketing Manager to manage and optimise acquisition, retention, and customer lifetime value initiatives for a leading technology provider in the online auction sector. Reporting to the Marketing Director, this is a strategic and hands-on position with ownership across … the full customer journey. You will manage omnichannel communications, including email, SMS/WhatsApp, push notifications, and digital marketing, while using a sophisticated CRM system to deliver highly targeted and personalised campaigns. Key responsibilities include: Developing and executing CRM strategies to improve customer conversion, loyalty, and revenue Implementing strategies to attract, capture, and convert new visitor data Overseeing … CRM system management, ensuring data accuracy and user access control Analysing customer data to identify trends, segmentation opportunities, and personalisation strategies Producing reports to track KPIs and highlight improvement areas Ensuring compliance with data regulations, including GDPR Collaborating with agencies, designers, and data teams to optimise communications Supporting the implementation of Bloomreach CRM with agency partners Driving increased customer More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 40,000 Annual
Posted:

Service Centre Manager(Maternity Cover)

Brighton, Sussex, United Kingdom
Citysprint UK Ltd
the UK's leading courier services provider, with current market domination of the Same day service areas already. Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers' needs than ever before! Being this awesome takes … foster a 'Best in Business' culture. Your role involves developing and supporting colleagues to achieve key strategic objectives and drive revenue and profit growth while meeting SLAs, ensuring client retention, and enhancing operational efficiencies and colleague development in line with EBITDA targets. A successful Service Centre Manager optimises all operational aspects. You will support the Regional Manager in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: