4 of 4 Customer Retention Jobs in Sussex

wellbeing and for women. This year, 95% of employees said it's a great place To Work - 41% higher than a typical UK company. The role: As a Senior Customer Success Manager at 15below, you'll build deep, trusted partnerships with a portfolio of customers in the global travel sector. You'll play a key role in helping customers … achieve measurable outcomes from our platform, while contributing to the growth and maturity of our Customer Success function. You'll combine strategic thinking with hands-on delivery, drawing on your knowledge of the travel industry, product expertise, and commercial awareness. You'll be: As a Senior Customer Success Manager at 15below, you'll build deep, trusted partnerships with … in the global travel sector. You'll play a key role in helping customers achieve measurable outcomes from our platform, while contributing to the growth and maturity of our Customer Success function. You'll combine strategic thinking with hands-on delivery, drawing on your knowledge of the travel industry, product expertise, and commercial awareness. You'll be: Forming strategic More ❯

to work remotely for the rest of the week. Position Position: Full time - permanent Location: London/Brighton/Gatwick/Hybrid We have an exciting opportunity for a Customer Success Executive to work in a critical role to facilitate our clients in having successful campaigns and meeting their objectives, utilising data and insights to evaluate campaign performance. Working … within our global brands division who produce dynamic international events and digital products, the role's aim is to ensure customer success, measure and support business goals, as well as improve customer retention and revenue. Reporting to the Digital Product Manager, the role will be the linchpin between our clients and sales team, acting as the … suggestions for improvement, helping to develop better solutions for our clients. What you'll be doing: Delighting Customers Understanding clients' marketing objectives and acting as the voice of the customer internally, through joining client and agency calls, working closely with internal teams and occasionally attending events and in-person client meetings Closely tracking campaign performance dynamics and providing actionable More ❯

leads and revenue generated from their websites. We re on a mission to meet and exceed client expectations by consistently delivering outstanding results, reflected in our industry-leading client retention rates. We want our talent to grow with us, so you will get to work with industry-leading tools and have ample opportunities for professional development to grow More ❯

data across the business. With strong technical skills and business acumen to help turn millions of potential data points into actionable insights that can drive product improvements, make our customer acquisition more efficient, improve our customer retention rates, and drive operating efficiencies across the business. The primary goals of the team are: To build and run More ❯