1 of 1 Customer Retention Jobs in Wilmslow

uncertainty or concerns. • Collaborate cross-functionally with Commercial, Service, Marketing, and Data teams to ensure joined-up planning and delivery. Insight & Optimisation • Use customer and operational feedback, along with data, to generate ideas and proposals for improving Atlas products and workflows. • Understand, map, and continuously refine customer journeys … scale for our client base. ________________________________________ Success Metrics • Increase client engagement and adoption of Atlas features within Citation UK. • Drive measurable improvements in client retention and satisfaction scores attributable to product improvements. • Deliver roadmap commitments on time and to quality, tracked through sprint velocity and release cadence. • Define ...