1 of 1 Customer Retention Jobs in Wilmslow

Hours: Full-Time Our client is a leading Managed Service Provider, specialising in IT solutions and telecommunications for businesses of all sizes. With a strong reputation for delivering excellent customer service and innovative solutions, they are now looking for a Sales Account Manager to join their growing team. This is an exciting opportunity to work in a dynamic environment … Sales Account Manager , you will play a key role in maintaining and expanding relationships with a portfolio of up to 500 client accounts. Your focus will be on client retention, upselling, and cross-selling additional managed IT and telecom services. You will act as the primary point of contact for your accounts, ensuring client satisfaction while identifying new … clients are gaining maximum value from the services provided. Achieve and exceed quarterly sales and retention targets. Key Skills & Attributes: Proven experience in sales account management, client retention, or internal sales, ideally within the IT or telecoms sector. Strong ability to identify opportunities for upselling and cross-selling, with a track record of hitting sales KPIs. More ❯