1 of 1 Customer Retention Jobs in York

the following: • Successful project delivery • Plan and direct the overall project of work through driving a clear vision and goals. • Be the go-to lead for the project team, customer and management owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation. • Successful commercial delivery of projects, within budget and agreed … reporting across the Delivery and Cloud Services Group functions to internal and external parties. • Ensure accurate and effective documentation and reporting during delivery and into service. Stakeholder management • Ensuring customer satisfaction and promotion of successful long-term customer relationship evidenced by successful on-boarding and customer retention. • Creating and retaining customer engagement throughout the whole project … wider picture and consider consequences. • Ability to estimate and forecast progress accurately. • Ability to translate ideas and solutions to clear tasks and models. • Experience in working across the full customer engagement lifecycle. • Ability to identify and manage risk, dependencies and constraints. Knowledge • Proven experience of systems integration and implementation projects • Experience of public/private Cloud technologies and associated More ❯