17 of 17 Customer Segmentation Jobs in Central London

growth and retention strategies at Harmsworth Media (the I Paper and the New Scientist). You will define and maintain reports to track key performance indicators (KPIs), build advanced customer segmentation models, and leverage predictive analytics to enhance business decision-making and identifying key insights to help identify audience opportunities for prospecting. Main Responsibilities Lead data analysis initiatives … the subscriber lifecycle, from acquisition to retention and lifetime value. Define and maintain reports to track KPIs, providing actionable insights to stakeholders across the business. Develop, improve, and maintain customer segmentation models to provide deep insights into the subscription base and inform Product/Marketing strategies. Utilise predictive analytics and retention modelling to forecast churn risk and customer … techniques. Collaborate with cross-functional teams , including marketing, finance, product and editorial, to ensure data-driven decision-making aligns with business objectives. Deliver actionable recommendations to optimise marketing spend, customer acquisition, product initiatives and retention strategies. Responsible for innovating in how we leverage AI to access and give insights to the newsroom, marketing and product teams . Person Specification More ❯

growth and retention strategies at Harmsworth Media (the I Paper and the New Scientist). You will define and maintain reports to track key performance indicators (KPIs), build advanced customer segmentation models, and leverage predictive analytics to enhance business decision-making and identifying key insights to help identify audience opportunities for prospecting. Main Responsibilities Lead data analysis initiatives … the subscriber lifecycle, from acquisition to retention and lifetime value. Define and maintain reports to track KPIs, providing actionable insights to stakeholders across the business. Develop, improve, and maintain customer segmentation models to provide deep insights into the subscription base and inform Product/Marketing strategies. Utilise predictive analytics and retention modelling to forecast churn risk and customer … techniques. Collaborate with cross-functional teams , including marketing, finance, product and editorial, to ensure data-driven decision-making aligns with business objectives. Deliver actionable recommendations to optimise marketing spend, customer acquisition, product initiatives and retention strategies. Responsible for innovating in how we leverage AI to access and give insights to the newsroom, marketing and product teams . Person Specification More ❯

SENIOR CUSTOMER ANALYST SALARY UP TO £70,000 LONDON We’re looking for a Senior Customer Analyst to work with a global business within the food ordering marketplace to focus on understanding, optimising, growing and extracting value out of their customer base. THE ROLE AND RESPONSIBILITIES: You’ll work on maximising the current value of the customer base particularly around loyalty, retention, and acquisition. Day to day you’ll: Customer Base Management : Evaluate the effectiveness of customer segmentation models and base management strategies to enhance retention, re-engage inactive users, and support end-to-end lifecycle marketing efforts. Insight Generation : Deliver actionable insights on customer behaviour, preferences, and churn indicators to inform … CRM and marketing strategies. Performance Tracking : Develop and maintain dashboards and reports to track key customer metrics, including retention, lifetime value (LTV), churn, and engagement. Cross-Functional Collaboration : Work closely with both local and global stakeholders across CRM, Marketing, and Product teams to ensure data-driven insights are integrated into strategic decisions. Data Storytelling : Leverage visualization tools such as More ❯

SENIOR CUSTOMER ANALYST SALARY UP TO £70,000 LONDON We’re looking for a Senior Customer Analyst to work with a global business within the food ordering marketplace to focus on understanding, optimising, growing and extracting value out of their customer base. THE ROLE AND RESPONSIBILITIES: You’ll work on maximising the current value of the customer base particularly around loyalty, retention, and acquisition. Day to day you’ll: Customer Base Management : Evaluate the effectiveness of customer segmentation models and base management strategies to enhance retention, re-engage inactive users, and support end-to-end lifecycle marketing efforts. Insight Generation : Deliver actionable insights on customer behaviour, preferences, and churn indicators to inform … CRM and marketing strategies. Performance Tracking : Develop and maintain dashboards and reports to track key customer metrics, including retention, lifetime value (LTV), churn, and engagement. Cross-Functional Collaboration : Work closely with both local and global stakeholders across CRM, Marketing, and Product teams to ensure data-driven insights are integrated into strategic decisions. Data Storytelling : Leverage visualization tools such as More ❯

Would you like to join a pioneering food delivery firm, where sustainability, ethical practices, and positive business impact are a key business strategy? We are looking for a skilled Customer Insight Analyst to be an integral part of our client’s marketing team. This role is ideal for you if you: Have a keen interest in data analytics within … food delivery and sustainability sector. Are looking to leverage your analytical skills in a dynamic and values-driven environment? Want to play a crucial role in understanding and enhancing customer lifetime value. Essential Skills for the Perfect Candidate: Strong proficiency in Excel, SQL, and Google Analytics. Experience in analysing Customer Lifetime Value in a Direct-to-Consumer business. … Exceptional skills in presenting complex data and building relationships across departments. In this Role, You Will: Analyse and report on customer lifetime value and cost of customer acquisition. Develop AB testing plans for advertising campaigns that contribute to customer growth and retention. Use customer satisfaction metrics to inform strategies and decisions. Participate in creating and reporting More ❯

SENIOR CUSTOMER ANALYST LONDON – HYBRID - 2 DAYS A WEEK IN OFFICE SALARY – £70,000 + BONUS THE COMPANY A leading delivery marketplace connecting millions of customers with thousands of restaurant partners! THE ROLE As a Senior Customer Analyst, you will play a pivotal role in driving customer strategy and lifecycle optimisation across acquisition, retention, and loyalty. You … ll use advanced analytics and data storytelling to influence commercial and marketing decisions that shape customer growth. Key Responsibilities: Analyse and optimise customer behaviour across the lifecycle - acquisition, retention, churn. Deliver actionable insights that influence marketing and growth strategy. Run A/B and multivariate tests to evaluate campaign performance. Use SQL and Tableau/Looker to build … by identifying opportunities to move customers through key stages. Collaborate cross-functionally with analytics, marketing, and commercial teams. YOUR SKILLS AND EXPERIENCE Advanced SQL skills essential Strong background in customer, lifecycle, or marketing analytics. Experience owning analytical projects, e.g. customer segmentation, LTV modelling, churn reduction. Strong data storytelling skills - able to translate insights into commercial impact. Ideally More ❯

compliance, and differentiation. You’ll collaborate across product, marketing, sales, and compliance teams to ensure new payment solutions are positioned effectively and meet regulatory standards including KYC (Know Your Customer) , KYB (Know Your Business) , and AML (Anti-Money Laundering) . Key Responsibilities Market Analysis: Research competitive landscapes, customer needs, and emerging trends in payments. Customer & Industry Insight … and feedback, shaping product features and solutions. Product Positioning: Define and communicate the unique value proposition, highlighting differentiators vs. competitors. Pricing Strategy: Develop pricing models aligned with market standards, customer value, and adoption goals. Distribution Strategy: Identify and optimise customer channels, including digital platforms, mobile apps, and strategic partnerships. Marketing & Communications: Collaborate with marketing to build compelling messaging … campaigns, and product collateral. Sales Enablement: Equip sales teams with training, tools, and resources to successfully sell new payment solutions. Launch Execution: Lead product rollouts, customer onboarding, and adoption tracking. Compliance Integration: Ensure go-to-market strategies and product features align with KYC, KYB, and AML requirements. Performance Monitoring: Track KPIs such as acquisition, transaction volume, and revenue to More ❯

compliance, and differentiation. You’ll collaborate across product, marketing, sales, and compliance teams to ensure new payment solutions are positioned effectively and meet regulatory standards including KYC (Know Your Customer) , KYB (Know Your Business) , and AML (Anti-Money Laundering) . Key Responsibilities Market Analysis: Research competitive landscapes, customer needs, and emerging trends in payments. Customer & Industry Insight … and feedback, shaping product features and solutions. Product Positioning: Define and communicate the unique value proposition, highlighting differentiators vs. competitors. Pricing Strategy: Develop pricing models aligned with market standards, customer value, and adoption goals. Distribution Strategy: Identify and optimise customer channels, including digital platforms, mobile apps, and strategic partnerships. Marketing & Communications: Collaborate with marketing to build compelling messaging … campaigns, and product collateral. Sales Enablement: Equip sales teams with training, tools, and resources to successfully sell new payment solutions. Launch Execution: Lead product rollouts, customer onboarding, and adoption tracking. Compliance Integration: Ensure go-to-market strategies and product features align with KYC, KYB, and AML requirements. Performance Monitoring: Track KPIs such as acquisition, transaction volume, and revenue to More ❯

OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with Data … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product embeddings … and other advanced features to improve relevance and performance. Collaborate with CRM and regional marketing teams to align with campaign goals and customer segmentation strategies Own the full ML lifecycle—from model design to deployment and monitoring. Partner with engineering and data teams to ensure scalable solutions. Continuously monitor and improve model performance using data insights and feedback. More ❯

OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with Data … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product embeddings … and other advanced features to improve relevance and performance. Collaborate with CRM and regional marketing teams to align with campaign goals and customer segmentation strategies Own the full ML lifecycle—from model design to deployment and monitoring. Partner with engineering and data teams to ensure scalable solutions. Continuously monitor and improve model performance using data insights and feedback. More ❯

campaign effectiveness Building dashboards and reports in ThoughtSpot Using SQL and dbt to model new data sources and improve reporting accuracy Supporting attribution modelling, A/B test reporting, customer segmentation, and LTV analysis Working cross-functionally to integrate new tools, streamline influencer processes, and improve marketing workflows Requirements: Strong SQL (complex joins, CTEs, window functions) Experience with More ❯

campaign effectiveness Building dashboards and reports in ThoughtSpot Using SQL and dbt to model new data sources and improve reporting accuracy Supporting attribution modelling, A/B test reporting, customer segmentation, and LTV analysis Working cross-functionally to integrate new tools, streamline influencer processes, and improve marketing workflows Requirements: Strong SQL (complex joins, CTEs, window functions) Experience with More ❯

implementing and developing Business Solutions for data management. Ability to manage and prioritise multiple concurrent projects. Demonstrated success turning data insights into actionable recommendations. SKILLS/KNOWLEDGE: Understanding of customer segmentation, list management, deliverability, compliance, and GDPR. Experience delivering Business Solutions for B2B and B2C services. Strong interpersonal and communication skills. Comfortable working in a fast-paced, results More ❯

implementing and developing Business Solutions for data management. Ability to manage and prioritise multiple concurrent projects. Demonstrated success turning data insights into actionable recommendations. SKILLS/KNOWLEDGE: Understanding of customer segmentation, list management, deliverability, compliance, and GDPR. Experience delivering Business Solutions for B2B and B2C services. Strong interpersonal and communication skills. Comfortable working in a fast-paced, results More ❯

implementing and developing Business Solutions for data management. Ability to manage and prioritise multiple concurrent projects. Demonstrated success turning data insights into actionable recommendations. SKILLS/KNOWLEDGE: Understanding of customer segmentation, list management, deliverability, compliance, and GDPR. Experience delivering Business Solutions for B2B and B2C services. Strong interpersonal and communication skills. Comfortable working in a fast-paced, results More ❯

Description Client Sales Director - Data Platform About the Opportunity: We are working exclusively with a confidential, world-class client — a ground-breaking Customer Data Platform (CDP) that is transforming how brands understand and communicate with their customers in a privacy-first world. This is a rare chance to join a fast-growing, award-winning company at the forefront of … solutions to C-level and senior marketing, data and digital stakeholders. Develop and execute a strategic sales plan to achieve and exceed targets. Work closely with Product, Marketing and Customer Success teams to deliver outstanding client solutions. Be a trusted advisor to prospective clients, articulating how the platform solves their data and audience challenges. Keep abreast of the latest … selling a CDP or related data platform. Proven track record of winning and growing big-ticket, complex deals with major brands. Deep understanding of data privacy, first-party data, customer segmentation and digital marketing ecosystems. Ability to work consultatively with senior stakeholders and translate technical value into commercial impact. Highly motivated self-starter with an entrepreneurial spirit. Strong More ❯

Description Client Sales Director - Data Platform About the Opportunity: We are working exclusively with a confidential, world-class client — a ground-breaking Customer Data Platform (CDP) that is transforming how brands understand and communicate with their customers in a privacy-first world. This is a rare chance to join a fast-growing, award-winning company at the forefront of … solutions to C-level and senior marketing, data and digital stakeholders. Develop and execute a strategic sales plan to achieve and exceed targets. Work closely with Product, Marketing and Customer Success teams to deliver outstanding client solutions. Be a trusted advisor to prospective clients, articulating how the platform solves their data and audience challenges. Keep abreast of the latest … selling a CDP or related data platform. Proven track record of winning and growing big-ticket, complex deals with major brands. Deep understanding of data privacy, first-party data, customer segmentation and digital marketing ecosystems. Ability to work consultatively with senior stakeholders and translate technical value into commercial impact. Highly motivated self-starter with an entrepreneurial spirit. Strong More ❯