12 of 12 Customer Segmentation Jobs in Central London

Senior Customer Analyst – 7-Month FTC Up to £60,000 + Bonus + Benefits Watford – Hybrid (2–3 days a week in office) THE OPPORTUNITY This is a brilliant opportunity to join one of the UK and Europe’s most recognisable retail groups as they accelerate investment in customer analytics. With over 4,500 stores across nine markets … and a well-loved off-price model, this business combines scale with pace — and they’re now looking to better understand and serve their growing customer base. As a Senior Customer Analyst , you’ll join a collaborative, insight-hungry team tasked with uncovering what drives customer behaviour and using that to inform smarter marketing, better targeting, and … more profitable decision-making. If you're comfortable getting hands-on with large datasets, running strategic segmentation projects, and influencing the customer roadmap, this role will give you plenty of scope to make an impact — even on a short-term contract. THE ROLE: You’ll sit within a growing team focused on making customer data central to More ❯

of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a … strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing activities. Monitor … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯

Would you like to join a pioneering food delivery firm, where sustainability, ethical practices, and positive business impact are a key business strategy? We are looking for a skilled Customer Insight Analyst to be an integral part of our client’s marketing team. This role is ideal for you if you: Have a keen interest in data analytics within … food delivery and sustainability sector. Are looking to leverage your analytical skills in a dynamic and values-driven environment? Want to play a crucial role in understanding and enhancing customer lifetime value. Essential Skills for the Perfect Candidate: Strong proficiency in Excel, SQL, and Google Analytics. Experience in analysing Customer Lifetime Value in a Direct-to-Consumer business. … Exceptional skills in presenting complex data and building relationships across departments. In this Role, You Will: Analyse and report on customer lifetime value and cost of customer acquisition. Develop AB testing plans for advertising campaigns that contribute to customer growth and retention. Use customer satisfaction metrics to inform strategies and decisions. Participate in creating and reporting More ❯

and is looking for a Senior Data Scientist to help drive data-driven decision-making. This is a great opportunity to work on high-impact projects that directly influence customer engagement, marketing effectiveness, and business growth. The Role As a Senior Data Scientist, you will: Develop and deploy predictive models to enhance customer targeting and engagement. Work on … churn prediction to help improve customer retention strategies. Apply customer segmentation techniques to optimise marketing campaigns. Build marketing attribution models to measure and improve campaign performance. Collaborate with stakeholders across the business to translate insights into actionable strategies. Your Skills & Experience We’re looking for a Data Scientist with: Strong experience in predictive modeling, customer analytics More ❯

Data Scientist Up to £80,000 Location (Hybrid, 3 days per week) Company: Join a dynamic consultancy that has undergone an exciting rebrand since 2020, pivoting their focus towards customer-centric, data-driven solutions. Partnering primarily with private equity-backed businesses, they offer a powerful customer insight product designed to help organisations better understand and maximise the value … of their customer base. Responsibilities: Create scalable solutions to solve real-world challenges like demand forecasting, personalisation, and customer segmentation Translate business problems into data science use cases and deliver measurable outcomes Apply clustering, classification, regression, time series modelling, NLP, and deep learning. Develop recommendation engines and leverage third-party data enhancements. Collaborate with stakeholders to translate More ❯

as deep learning, NLP, transfer learning, and recent advancements in LLMs and generative AI. Able to contextualise these techniques in industry settings, such as financial forecasting, operations optimisation, or customer segmentation. Comfortable with key ML frameworks (such as Scikit-learn, TensorFlow, PyTorch, Hugging Face) and data manipulation tools (Pandas, NumPy), as well as version control, containerisation, and ML deployment More ❯

Data Engineering. Responsibilities: Own and shape the data science function, setting standards for excellence in machine learning, optimisation, predictive analytics, and experimentation. Lead high-impact projects across areas like customer segmentation, CLV modelling, bidding optimisation, and advanced measurement techniques. Work closely with marketing specialists, analysts, and engineers to deliver end-to-end performance marketing solutions. Apply data science More ❯

Week in Office) £85,000-£95,000 + Stock Options THE COMPANY Great opportunity to join a high-growth subscription business as they scale new propositions and expand their customer base; you’ll take ownership of analytics across web and app platforms, helping to shape strategy for new customer-facing experiences, including prize draws and innovative features THE … sit at the heart of product development, focused on launching and optimising new propositions. In this role you will: Lead analytical deep-dives across product performance, user journeys, and customer behaviour Design and analyse A/B tests to validate new product ideas and optimise user experience Collaborate cross-functionally with product managers, strategy, engineering and marketing Inform decision … making for new features, draw mechanics, and growth initiatives Build and maintain dashboards and self-serve tools for stakeholders Support customer segmentation, LTV modelling, and churn analysis YOUR SKILLS AND EXPERIENCE Strong SQL AB Testing Experience Python – preferred but not essential Strong commercial acumen – be able to demonstrate an ability to think beyond the numbers and influence business More ❯

first-party data into real commercial value. As a Senior Data Scientist, you’ll own the end-to-end delivery of machine learning models that drive revenue growth, improve customer retention, and optimise decision-making. You’ll work on high-impact challenges like forecasting, churn prediction, customer segmentation, and commercial uplift—delivering solutions that are accurate, explainable … and production-ready. Key Responsibilities Build machine learning models for forecasting, propensity scoring, and segmentation Own workflows from data wrangling and feature engineering through to deployment and monitoring Operationalise models using MLOps tools in a cloud-native environment Architect datasets by merging structured and semi-structured data Work closely with engineers, product managers, and clients to align models with … the growth of the team We’re looking for someone with: 3–5 years’ experience in a Data Science, AI, or ML-related role Experience with forecasting, propensity and segmentation Strong Python skills and experience with libraries like scikit-learn, pandas, and Prophet Hands-on experience developing and deploying ML models in production A track record of working across More ❯

hands on role, with around 20% team leadership. What You’ll Do Oversee data science projects, guide junior team members, and drive innovation. Build predictive models for campaign optimisation, customer segmentation, and price elasticity. Design and implement AI-powered solutions to solve complex marketing challenges. Use machine learning and statistical techniques to analyse trends and improve business outcomes. … technical stakeholders. What We’re Looking For A strong academic background in Computer Science, Mathematics, Physics, or a related field. Proven experience in machine learning applications such as recommendations, segmentation, forecasting, and marketing spend optimisation. Proficiency in Python, SQL, and Git, with hands-on experience in tools like Jupyter notebooks, Pandas, and PyTorch. Expertise in cloud platforms (AWS, Databricks More ❯

Support the commercial team with performance dashboards, pipeline analysis, and revenue forecasting. Collaborate to improve forecasting accuracy and budgeting processes related to revenue. Business Partnering Partner with Sales and Customer Success to assess pricing models, discount strategies, and deal profitability. Provide insights into customer segmentation, product adoption, upsell opportunities, and expansion behaviour. Monitor commercial KPIs and deliver … the financial impact of new initiatives, product launches, or market expansions. Conduct competitive and market analysis to inform pricing, packaging, and GTM strategies. Identify growth levers through data analysis, customer insights, and predictive modelling. Who You Are: 3+ years of experience in a Commercial Analyst, Business Analyst, or FP&A role-preferably in a SaaS environment. Strong understanding of More ❯

Job Title: Customer Success Manager (Spanish Speaking) Location London Hybrid: You will be required to be in the London or Reading office once a week Target Start Date: August 2025 Contract duration : 12 months Day Rate: Competitive (Inside IR35) Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation … We require a proactive individual with excellent communication and analytical skills to manage a high volume of self-declaration style licensing reviews and cyber services across a broad SMB customer base. These reviews are designed to support compliance assurance and generate tailored insights based on industry benchmarks and customer segmentation. Using a technology-enabled model, you will engage … Bachelor's degree in a related field Technical background (software, IT, cybersecurity, legal) OR sales experience with technical aptitude. Experience in software asset management (SAM), IT compliance, cybersecurity, or customer success management. Relevant certifications (e.g. CSAM) are a plus Deliverables – responsibilities but not limited to; Manage a defined portfolio of SMB customers. Conduct self-declaration licensing reviews at scale More ❯