1 of 1 Customer Segmentation Jobs in North Wales

seeking a CRM and Loyalty Manager to spearhead the creation and execution of our client’s loyalty program. In this position, you'll play a key role in boosting customer loyalty, improving retention rates, and fostering repeat business. You'll collaborate closely with marketing, sales, and IT departments to deliver an exceptional loyalty program tailored for our customers. Key … Responsibilities: Lead the launch of a new CRM system and loyalty program. Analyse customer data and market trends to design and refine loyalty initiatives. Partner with marketing, sales, IT, and external vendors to deliver and promote an engaging program. Track performance metrics and adjust strategies to maximise program effectiveness. Manage customer data for personalised engagement and respond to … s degree in Marketing, Business Administration, or a related discipline. Demonstrated success in a CRM & Loyalty Manager role or similar position. Proven track record in designing and managing effective customer loyalty programs. Strong grasp of customer segmentation and targeting methodologies. Skilled in data analysis, performance tracking, and reporting. Proficient in using CRM platforms and marketing automation tools. More ❯