3 of 3 Customer Segmentation Jobs in the North of England

resolution. Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. What are we looking for? We are seeking a proactive and experienced individual to join our growing Analytics function. … to improve. Data Engineering: Collaborate with our Data and MI Teams to automate and scale mature processes, as well as quickly build new pipelines for trials Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and segmentation : Build customer segmentation, leveraging and influencing the output of our Decision Science team. Comfortable optimising for commercial and customer outcomes and building testing frameworks. MI and Reporting : Use SQL and Power BI to build your own reports, guiding strategic decision making. Comfortable working with stakeholder to refine requirements and independently to leverage our own insight. Team More ❯

help drive strategic use of data to support both Insurer Relations and Marketing teams. Sitting within the Analytics & Enrichment team, you will lead a team of analysts to deliver customer insight, selection models and performance analytics that inform decisions across our insurance brands. This role blends hands-on analytics with leadership, stakeholder engagement and innovation in Analytics and Data … techniques (eg logistic regression, clustering, GBMs) and the application of these in a commercial context. Advanced SQL skills with experience with Python and/or R. Solid understanding of customer segmentation and its applications. Excellent communication and storytelling skills, with the ability to influence senior stakeholders. Strong organisational and strategic thinking capabilities. Resilience, can work independently to deliver More ❯

campaigns aligned to group trading objectives. Present recommendations to senior stakeholders, influencing decisions across FS P&L, retail trading, and marketing. Collaborate with Data Science to apply advanced analytics (segmentation, modelling, AI) to improve campaign outcomes. Prepare performance reports for Board and committee-level review. Support FS Product & Marketing initiatives and broader Retail projects. Mentor and develop Senior Analysts … a commercial analytics role - ideally in Online Retail or Financial Services. Strong SQL and SAS skills (or equivalent), with advanced Excel and solid PowerPoint/Office capability. Experience in customer segmentation, test-and-control methodologies, and ideally exposure to AI/machine learning. A sharp analytical mind with the ability to turn complex data into clear, actionable insights. More ❯