from the ground up. We’re looking for a thoughtful problem-solver who can turn insights into action, collaborate well across teams, and help us create smarter, more personalized customer experiences. We’re looking for someone who: Is friendly and genuinely cares about the happiness of others Takes accountability for their actions and takes pride in their work Has … making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customersegmentation, campaign measurement, and personalization strategy—bringing … structure, insights, and innovation to our CRM and CDP initiatives. Reporting to the Director of Marketing Analytics, they will partner closely with Marketing, Loyalty, and Product to drive customer growth, retention, and engagement through intelligent data use. Duties and Responsibilities: Build and maintain models for customer lifetime value (CLV), churn prediction, RFM scoring, and segmentation using Python More ❯
from the ground up. We're looking for a thoughtful problem-solver who can turn insights into action, collaborate well across teams, and help us create smarter, more personalized customer experiences. We're looking for someone who: Is friendly and genuinely cares about the happiness of others Takes accountability for their actions and takes pride in their work Has … making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customersegmentation, campaign measurement, and personalization strategy-bringing … structure, insights, and innovation to our CRM and CDP initiatives. Reporting to the Director of Marketing Analytics, they will partner closely with Marketing, Loyalty, and Product to drive customer growth, retention, and engagement through intelligent data use. Duties and Responsibilities: Build and maintain models for customer lifetime value (CLV), churn prediction, RFM scoring, and segmentation using Python More ❯
to answer big questions: How can we acquire more high-value partners? What does profitability look like by salon, region, or cohort? How do we optimize pricing and drive customer loyalty? Expect to deep dive into customersegmentation, lifetime value, cohort behaviour , and funnel performance -all powered by a strong modern stack: Redshift, SQL, Python, and Looker … . You'll thrive in this role if you: Love solving business problems with data Have strong SQL and some Python experience Have worked on customer analytics, growth or pricing problems Can confidently present to senior stakeholders ?You'll be working with experienced Lead Analysts, and the CFO will be one of your key stakeholders. ?Hybrid - 2 days per More ❯
The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key … is ideal. Core Competencies: A well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high standards. Technical Expertise: Proficiency in … lifecycle marketing technologies like Braze and Validity Software, plus experience in customersegmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building out creative campaigns that are data-fueled and enhanced with key technology partnerships. Metrics More ❯
The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key … is ideal. Core Competencies: A well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high standards. Technical Expertise: Proficiency in … lifecycle marketing technologies like Braze and Validity Software, plus experience in customersegmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building out creative campaigns that are data-fueled and enhanced with key technology partnerships. Metrics More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Aforza Ltd
the planet by helping the world’s best Consumer Goods companies become more agile, efficient, productive, and sustainable. We do this by introducing never-before-seen capabilities, including 'Active' CustomerSegmentation, Real-Time Promotion Execution and AI-driven Predictive Ordering. At Aforza, we feel lucky to rub shoulders with some of the finest talent available in our industry. More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Aforza Ltd
the planet by helping the world’s best Consumer Goods companies become more agile, efficient, productive, and sustainable. We do this by introducing never-before-seen capabilities, including 'Active' CustomerSegmentation, Real-Time Promotion Execution and AI-driven Predictive Ordering. At Aforza, we feel lucky to rub shoulders with some of the finest talent available in our industry. More ❯