9 of 9 Customer Segmentation Jobs in the Thames Valley

based digital financial services company that’s on an exciting journey toward profitability and scale. They’re looking for a Head of CRM to take full ownership of their customer engagement platform and play a pivotal role in shaping how millions of customers experience their brand. This is a hands-on leadership position where you’ll combine creativity, data … and technology to drive retention, engagement, and customer lifetime value across all lifecycle touchpoints. The Team: You’ll report directly to the Chief Customer Officer, leading a small but highly capable team consisting of: - A technically skilled CRM Executive (future manager potential) - A Front-End Developer focused on email templates and landing pages You’ll collaborate cross-functionally … CRM platform (Braze), acting as both strategist and technical lead - Design and deliver automated lifecycle and marketing campaigns - Partner with Data and Analytics teams to create actionable insights and customer segmentation strategies - Drive continuous improvement in customer engagement, retention, and conversion - Manage, mentor, and develop the CRM team to ensure scalable best practices - Troubleshoot and optimise campaign More ❯

SENIOR CUSTOMER ANALYST SALARY UP TO £70,000 LONDON We’re looking for a Senior Customer Analyst to work with a global business within the food ordering marketplace to focus on understanding, optimising, growing and extracting value out of their customer base. THE ROLE AND RESPONSIBILITIES: You’ll work on maximising the current value of the customer base particularly around loyalty, retention, and acquisition. Day to day you’ll: Customer Base Management : Evaluate the effectiveness of customer segmentation models and base management strategies to enhance retention, re-engage inactive users, and support end-to-end lifecycle marketing efforts. Insight Generation : Deliver actionable insights on customer behaviour, preferences, and churn indicators to inform … CRM and marketing strategies. Performance Tracking : Develop and maintain dashboards and reports to track key customer metrics, including retention, lifetime value (LTV), churn, and engagement. Cross-Functional Collaboration : Work closely with both local and global stakeholders across CRM, Marketing, and Product teams to ensure data-driven insights are integrated into strategic decisions. Data Storytelling : Leverage visualization tools such as More ❯

Marketing is stepping into the spotlight, and you're at the helm. As the first dedicated Product Marketer in the UK, you'll sit at the dynamic crossroads of customer insight, product innovation, and commercial strategy. This is a brand new function, and you're here to build it from the ground up. You’ll be the go-to … expert embedding market intelligence and customer segmentation directly into product teams. You'll guide your us to what matters most to our customers, and lead the charge in launching new and existing products and features that truly resonate with our audience. It’s your mission to turn powerful ideas into real-world impact and shape what product marketing … looks like at WorldFirst. What You Will Do... Develop deep expertise in our customer segments, market trends, and the competitive landscape. You’ll then own this knowledge as your strategic edge. Influence product prioritisation by championing the voice of the customer and bringing a sharp market and competitive lens to every discussion. Craft compelling value propositions that speak More ❯

London, Manchester or other UK locations Practice: Data & AI Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our … our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Customer Data Platform Consultant, you will: Have an extensive background in customer data platforms for large organizations and will be comfortable integrating multiple complex data sets, so clients better … understand their customers and how to activate them for marketing use cases. During client projects you will be hands on in delivering a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients. Key responsibilities: Deliver implementation and ongoing management of the customer data platforms More ❯

West London | Onsite | Salary Competitive | 1 Year FTC Visa Sponsorship not available. IMMEDIATE START Omnis Partners is assisting a leading international organisation in hiring an Interim Customer Analyst. This role offers a hands-on opportunity for a data-driven professional to influence customer strategy and drive pricing initiatives across several European markets. What you will do: • Develop and … optimise dynamic ticket pricing models across European markets. • Analyse pricing performance, competitor trends, and customer data to inform strategy. • Manage pricing data and governance within the ERP system. • Build customer segmentation and predictive models to drive personalisation. • Design and assess A/B tests and other experiments to evaluate commercial impact. • Provide actionable insights and dashboards for … retail, leisure, or multi-market environments. • Strong Skills in SQL, Python, and data visualisation tools (Power BI preferred). • Experience in building models to deliver actionable insights. • Experienced with customer/CRM analytics and predictive customer segmentations. • Degree in a quantitative field (Statistics, Maths, Economics, Physics) is advantageous. Personal Attributes: • Results-driven, pragmatic, and focused on continuous improvement. More ❯

digital-first world. With strong brand recognition, trusted infrastructure, and a global footprint, we’re now focused on accelerating our growth through innovative products, modern marketing, and world-class customer experiences. We’re looking for a data-driven, impact-oriented Growth Analyst to support the execution of growth initiatives across Xe’s B2B and B2C platforms in United Kingdom … and Continental Europe. Reporting to the Growth Manager, this role will serve as a key analytical and operational partner, translating customer data into actionable insights, running experiments across the funnel, and helping to scale revenue-driving programs. If you’re passionate about fintech, thrive on turning data into growth opportunities, and are eager to drive impact across the entire … customer journey in a fast-moving environment, this is your chance to play a key role in shaping our growth strategy through insight and execution. KEY RESPONSIBILITIES Growth Analytics & Insights: Analyze customer behavior, marketing performance, and product usage data to identify opportunities for growth across acquisition, activation, retention, and expansion. Develop dashboards, deep dives, and recurring reports to More ❯

compliance, and differentiation. You’ll collaborate across product, marketing, sales, and compliance teams to ensure new payment solutions are positioned effectively and meet regulatory standards including KYC (Know Your Customer) , KYB (Know Your Business) , and AML (Anti-Money Laundering) . Key Responsibilities Market Analysis: Research competitive landscapes, customer needs, and emerging trends in payments. Customer & Industry Insight … and feedback, shaping product features and solutions. Product Positioning: Define and communicate the unique value proposition, highlighting differentiators vs. competitors. Pricing Strategy: Develop pricing models aligned with market standards, customer value, and adoption goals. Distribution Strategy: Identify and optimise customer channels, including digital platforms, mobile apps, and strategic partnerships. Marketing & Communications: Collaborate with marketing to build compelling messaging … campaigns, and product collateral. Sales Enablement: Equip sales teams with training, tools, and resources to successfully sell new payment solutions. Launch Execution: Lead product rollouts, customer onboarding, and adoption tracking. Compliance Integration: Ensure go-to-market strategies and product features align with KYC, KYB, and AML requirements. Performance Monitoring: Track KPIs such as acquisition, transaction volume, and revenue to More ❯

OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with Data … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product embeddings … and other advanced features to improve relevance and performance. Collaborate with CRM and regional marketing teams to align with campaign goals and customer segmentation strategies Own the full ML lifecycle—from model design to deployment and monitoring. Partner with engineering and data teams to ensure scalable solutions. Continuously monitor and improve model performance using data insights and feedback. More ❯

in December. The Opportunity: This role is ideal for a commercially-minded marketer who can balance strategy, creativity, and hands-on delivery. Youll own the full marketing mix, defining customer segmentation, shaping the value proposition, and delivering multi-channel campaigns that generate real demand and measurable commercial impact. Youll work closely with sales, commercial, product, and external agencies … a strong market presence and support new product growth in a rapidly evolving sector. What Youll Lead: Build and deliver the annual marketing & comms plan with clear KPIs Own segmentation, positioning, and messaging for target customer groups Develop high-impact digital campaigns: paid & organic search, paid & organic social, automation, email Create compelling content across the customer journey … measurement. What You Bring : Essential Strong marketing & communications experience in a B2B environment Expertise in digital marketing tools, including CRM and paid media activation Ability to turn insight into customer-centred campaigns that convert Excellent written and verbal communication, able to craft clear, engaging content Comfortable working in a dynamic, growth-oriented setting with multiple stakeholders Strategic thinker with More ❯