2 of 2 Customer Service Advisor Jobs in the East of England

Customer Service Advisor – German Speaking Salary: £26,000 – £28,000 Location: Cambridgeshire (Hybrid Working) Hours: Monday – Friday, 08:00 – 16:00 Are you fluent in German and passionate about delivering outstanding customer service? We’re working with an innovative, tech-led business solutions provider that’s seeking a proactive Customer Service Advisor to join their growing team in Cambridgeshire. This is a fantastic opportunity for a confident communicator who enjoys problem-solving and supporting customers in a fast-paced, collaborative environment. You’ll work closely with internal teams and external partners to ensure an exceptional client experience from start to finish. Key Responsibilities: Respond promptly … and professionally to customer enquiries via phone and email. Educate customers on product features to help them get the most out of their service. Resolve customer issues efficiently, escalating complex matters as needed. Upload files, build documents, and place orders via the company website. Maintain accurate records using Salesforce and Freshdesk. Liaise with internal teams across More ❯

for health care professionals. There is an opportunity for an apprentice to join the team. Role Broad Function: To provide a professional, efficient and welcoming experience, ensuring exceptional customer focused standards are delivered at all times To provide efficient and accurate administration support and respond to product or service enquiries Key responsibilities and accountabilities: Deal with … prompt and efficient manner Inputting and processing orders Liaise with Contracts, Production and Warehouse departments to ensure all orders that are manufactured and delivered meet customers’ requirements. Advising Customer Services Supervisor, Territory Manager of any issues Ensure back-order reports are run daily and dealt with Liaise with customer regarding all price discrepancies Assist with queries … deliver services effectively, a degree of flexibility is needed, and the post holder may be required to perform work not specifically referred to above Principal Relationships: Accountable to – Customer Services Supervisor Responsible for – Ensuring a comprehensive Customer Service experience Internal - Works closely with peer group in own department and across all functions in ensuring More ❯