3 of 3 Customer Service Advisor Jobs in the North West

Job Description The Radius Telematics Operations department are seeking a skilled and customer-focused individual to join our team as a Customer Service Advisor in the field of Telematics. As a Customer Service Advisor, you will play a vital role in providing exceptional support to our customers, ensuring … their satisfaction and resolving any issues they may encounter. Your responsibilities day to day will be... Provide outstanding customer service and support across various channels, including inbound calls, webchats, emails, and tickets. Engage with customers professionally and empathetically, actively listening to their concerns and providing effective solutions. Troubleshoot and resolve customer enquiries, 1st line … technical issues, and service-related problems in a timely manner Demonstrate in-depth knowledge of Telematics systems, including hardware, software, and associated technologies. Educate customers on the functionalities and benefits of Telematics products to enhance their understanding and usage. Collaborate with cross-functional teams, such as technical support and implementations, to address complex customer issues and More ❯

Customer Service Advisor/Helpdesk Games Industry, based in Oldham, Manchester £12.75ph This is initially a temporary role with a view to going permanent.The main duties of this role are to act as the first point of contact for fault reporting and fault resolution so as to restore service as quickly as possible. … Overall responsibilities and accountabilities include answering service calls, logging faults onto the database in a timely manner and communicating any problems to senior team members. This role also involves effective customer complaint escalation and ensuring the customer is communicated to within specified timeframes with progress updates.Key Responsibilities To work as part of a Customer … To make outgoing courtesy calls regarding any new software updates and installations etc., as and when required. To liaise with I.T. and other Departments when necessary, to resolve customer queries. Qualifications Strong written and verbal communication skills Computer literacy ideally proficient using Microsoft Office Ability to work on own initiative with minimal supervision. Previous experience of telephone based More ❯

Tydfil, CF48 1DH Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical T eam in Merthyr . Y ou More ❯