6 of 6 Customer Service Advisor Jobs in the South East

A large telecoms company in Reading is seeking a French-speaking customer service advisor. You will be assisting customers on a daily basis through troubleshooting issues related to hardware or installations as well as our mobile/web platforms and keeping customers updated via phone & email of progress. Essential job functions: Serve as Technical Customer Support professional dealing with technical matters related to SaaS (Software as a Service) products and solutions (training provided) Handle incoming customer requests, both from external and internal calls & emails, by raising and managing cases with end-to-end accountability Investigating & troubleshooting, analysing, finding resolution, validating, escalating and communicating with related stakeholders The ideal candidate … is a Customer Support professional with good technical skills and a clear understanding of what drives customer satisfaction and has the following skills:-. Experience in a customer-facing role (mandatory); Experience with SaaS (Software as a Service) solutions is a plus (not mandatory); Experience with CRM & ERP systems - Salesforce and More ❯

Customer service A large telecoms company in Reading is seeking a customer service advisor. You will be assisting customers on a daily basis through troubleshooting issues related to hardware or installations as well as our mobile/web platforms and keeping customers updated via phone & email of progress. Essential job functions: Serve … as Technical Customer Support professional dealing with technical matters related to SaaS (Software as a Service) products and solutions (training provided) Handle incoming customer requests, both from external and internal calls & emails, by raising and managing cases with end-to-end accountability Investigating & troubleshooting, analysing, finding resolution, validating, escalating and communicating with related stakeholders … The ideal candidate is a Customer Support professional with good technical skills and a clear understanding of what drives customer satisfaction and has the following skills:-. Experience in a customer-facing role (mandatory); Experience with SaaS (Software as a Service) solutions is a plus (not mandatory); Experience with CRM & ERP More ❯

A large telecoms company in Reading is seeking a customer service advisor. You will be assisting customers on a daily basis through troubleshooting issues related to hardware or installations as well as our mobile/web platforms and keeping customers updated via phone & email of progress. Essential job functions: Serve as Technical Customer Support … professional dealing with technical matters related to SaaS (Software as a Service) products and solutions (training provided) Handle incoming customer requests, both from external and internal calls & emails, by raising and managing cases with end-to-end accountability Investigating & troubleshooting, analysing, finding resolution, validating, escalating and communicating with related stakeholders The ideal candidate is a Customer Support professional with good technical skills and a clear understanding of what drives customer satisfaction and has the following skills:-. Experience in a customer-facing role (mandatory); Experience with SaaS (Software as a Service) solutions is a plus (not mandatory); Experience with CRM & ERP systems - Salesforce and SAP would be More ❯

tools and services to support business growth. Bókun acts as a booking engine, an inventory channel manager, a price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies. About Tripadvisor Tripadvisor, the world's largest travel site , is on a mission to enable travelers to unleash … help them decide where to stay, how to fly, what to do and where to eat. What you'll do: As a Technical Customer Service Advisor at Bókun, you will undertake a variety of duties from troubleshooting technical issues to investigating in-depth, complex cases where your mediation and negotiation skills will be called upon … or dispatch to the next resolving group according to the escalation process. You are expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction. Your key responsibilities will include: Handle English & Italian emails, calls, or chats according to company policy. Troubleshooting incoming issues, identifying root causes, and finding a path to resolution. More ❯

At the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our team of over 400 employees More ❯

sell up to 5 days a year. Recognised as one of the Best Companies to Work for in the UK, by Best Companies. About the role Join our customer support team in Brighton where you will be the first point of contact providing advice and technical support to our UK and German customers. Our incredible product support team … to trial and test new products or features What are we looking for? Fluent in speaking and writing German. For you to be passionate about providing first class customer service and want to learn a diverse product range. Do what you do best and learn about our products and technology and confidently communicate with customers. The More ❯