3 of 3 Customer Service Analyst Jobs in the North of England

IntaPeople: STEM Recruitment IntaPeople are working alongside a leading Technology company based in Doncaster who are looking to onboard an IT Customer Service Analyst to enhance the team’s current processes. Responsibilities: You will be responsible for overseeing customer support tickets, including response time, allocation, and conclusion. You will monitor and ensure that all ticket queues … ensure that tickets are prioritized. You will proactively review and analyze statistics reporting areas of concern. About You: You will ideally have a solid background in an administrative/customer service position. You will have solid problem-solving skills and attention to detail. You will have experience using an IT service management tool or a ticketing system. More ❯