A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a CustomerService Engineer. As a CustomerServiceEngineer, your role is all about providing exceptional second line technical support to a number of their UK based … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead CustomerServiceEngineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main … Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating More ❯
A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a CustomerService Engineer. As a CustomerServiceEngineer, your role is all about providing exceptional second line technical support to a number of their UK based … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead CustomerServiceEngineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main … Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating More ❯
Twickenham, London, St. Margarets and North Twickenham, United Kingdom
ARM
A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a CustomerService Engineer. As a CustomerServiceEngineer, your role is all about providing exceptional second line technical support to a number of their UK based … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead CustomerServiceEngineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main … Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating More ❯
Support Engineer, Concessions Tech, Amazon CustomerService Are you interested in joining the team responsible for building some of Amazon’s CustomerService applications and innovating on behalf our customers? Come help us work on world class software for our customers! The Amazon CustomerService Concessions Tech team is seeking a Support Engineer to provide production engineering support. In Concessions Tech, we’re focused on building scalable applications for use by our CustomerService Associates to best resolve customer issues, including granting concessions (e.g., refund for a missing item in a shipment) when within policy. This role will directly impact our ability to deliver new experiences that improve the … Python. • Software deployment support in staging and production environments • Develop tools to aid operations and maintenance • System and Support status reporting • Ownership of one or more services or components • Customer notification and workflow coordination and follow-up to maintain service level agreements • Work with support team for handing-off or taking over active support issues and creating a More ❯
Software Development Engineer II, Amazon CustomerService Amazon’s CustomerService organization is looking to expand its software engineering team to help drive automation and defect reduction for customers. We are searching for smart, energetic and passionate software development engineers to solve complex technical problems and to work with engineering and business teams distributed across … the globe. Amazon's CustomerService (CS) department is seeking an experienced software development engineer (SDE) to join the team. CS is the heart of Amazon, our vision is to be "Earth's most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online. … Key job responsibilities The successful candidate will work within the Amazon Stores CustomerService (ASCS) Product and Tech team and own the delivery of technical changes from a strong roadmap of projects. The projects range from introducing automation for image and media analysis for customers to new Email, Push and SMS notifications. The candidate will gain a vast More ❯
Software Development Engineer III, Amazon CustomerService Amazon’s CustomerService organization is looking to expand its software engineering team to help drive automation and defect reduction for customers. We are searching for passionate software development engineers to solve complex technical problems and to work with engineering and business teams distributed across the globe. CS … is the heart of Amazon, our vision is to be "Earth's most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online." Key job responsibilities The successful candidate will work within the Amazon Stores CustomerService (ASCS) Product and Tech team and own the … from a strong roadmap of projects. The projects range from introducing automation for image and media analysis for customers to new Email, Push and SMS notifications. A successful senior engineer in this role is: Highly analytical: You solve problems in ways that can be backed up with verifiable data. Team obsessed: You help lead and grow your team members More ❯
CustomerServiceEngineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a CustomerServiceEngineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯
CustomerServiceEngineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a CustomerServiceEngineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯
CustomerServiceEngineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a CustomerServiceEngineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯
Newbury, West Berkshire, Berkshire, United Kingdom
Siemens Healthineers
CustomerServiceEngineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a CustomerServiceEngineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯
London, England, United Kingdom Hybrid / WFH Options
Just Biz - Technology Solutions
Join to apply for the CustomerServiceEngineer role at Just Biz - Technology Solutions . 2 days ago Be among the first 25 applicants. Job title - CustomerServiceEngineer Location: UK North M25 (London) Homebased Role benefits: Competitive Salary + Bonus + Benefits + 25 holidays (plus Bank holidays) + Company car + Pension … for a position that challenges you, allows you to grow your technical abilities, and be part of a fast-growing, international company with an inclusive culture? Join our UK Customer Support team! In this role, you will be responsible for installing, repairing, and maintaining our instruments across the UK, ensuring high customer satisfaction. What You Will Bring To … The Role Provide onsite and remote support across the UK Communicate with all parts of the business to maintain customer satisfaction Grow knowledge on a variety of equipment Support team members in a senior role in the future Provide periodic weekend support for critical sites About You Ability to grow your knowledge using practical skills Qualifications in Electronics, Chemistry More ❯
