2 of 2 Customer Service Executive Jobs in London

Spanish and French speaking Customer Service Administrator Our client is a leading and well-established global technology brand who are looking for a fluent Spanish and French speaker (trilingual) to support business customers with calls, emails, and live chat for the EMEA territory. LOCATION Hybrid role. Working in … media, and live chat queries. You will also coordinate product returns from the EMEA territory and will include the following responsibilities: Provide first level customer support in Spanish and French. Manage the Customer Service and Email databases ensuring that a 24-hour response is achieved. Communicate with … with special product requests from Technical Support. Attend product training. CANDIDATE EXPERIENCE/SKILLS Fluency in Spanish and French is essential. Previous experience in customer service or administration is a preference. Good skills and understanding of social media platforms is preferred. Excellent communication skills. Ability to coordinate and More ❯

We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role … you will communicate with business owners daily, answering inbound calls and addressing any questions they may have. Additionally, you will monitor our support and customer service inbox to ensure that we consistently reach top service levels. You will also work with various enterprise technology platforms and YouLend … s proprietary solutions to process applications and respond to customer queries. Handling complaints and ensuring customer satisfaction is a key responsibility, which involves problem-solving any issues that existing customers may encounter. Exceptional communication and listening skills; able to engage effectively with customers via phone, email and chat More ❯