1 of 1 Customer Service Executive Jobs in the South West

site parking Complimentary refreshments Adhoc team incentives and recognition About the Opportunity We’re delighted to be supporting a growing, well-established SME, as they look to strengthen their customer operations team with the addition of a Customer Service Executive. This is a fantastic opportunity where you will be joining a collaborative, fast-paced environment where quality … service and strong internal culture go hand in hand. You'll be at the heart of the customer journey, managing client portals, processing orders, troubleshooting issues, and ensuring every interaction delivers a professional, responsive experience. What You'll Be Doing Client Engagement & Collaboration Develop a strong working knowledge of the core products Work closely with internal teams (Sales … Marketing, IT, Ops) Log and track all activity using CRM and reporting tools Customer Portal & Account Support Maintain and update client portals (pricing, branding, access) Assist with onboarding new clients and setting up their accounts Monitor usage and resolve or escalate technical issues Order Processing & Service Respond to customer enquiries via phone, email, and CRM Process orders More ❯