The Technical CustomerServiceExecutive will play a key role in providing exceptional customer support within the industrial and manufacturing sector. Based in Camberley, this role requires technical understanding and a proactive approach to resolving customer queries effectively. Client Details Technical CustomerServiceExecutive, Camberley: This position is with a well-established … organisation in the industrial and manufacturing sector. The company operates as a mid-sized enterprise with a strong focus on delivering quality products and excellent customer service. Description Technical CustomerServiceExecutive, Camberley: Respond promptly to customer inquiries via phone, email, or chat, ensuring a professional and courteous approach. Resolve technical issues for a range … users Provide technical support and guidance on product usage and troubleshooting. Collaborate with internal departments to resolve customer issues efficiently. Maintain accurate records of customer interactions and document solutions provided. Identify opportunities for process improvement and share feedback with the team. Assist with order processing and tracking, ensuring timely delivery for customers. Stay updated on product knowledge to More ❯
Job Title: CustomerServiceExecutive (French Speaking) Location: High Holborn, London (100% Office Based) Our client is a dynamic and innovative Fintech business dedicated to delivering fast, flexible and affordable funding to their vast European client base. We are looking for proactive and organised CustomerService Executives to join the ‘French territories’ team and provide … essential support to their SME clients. This is an excellent opportunity to advance your B2B customer support career and develop your skills in a supportive and friendly environment. Position Details: • Job Title: CustomerServiceExecutive (French Speaking) • Location: High Holborn, London • Salary Range: £27,000 - £29,000 per annum + bonus • Hours: 9am – 6pm, Monday to … Ideally September, with interviews over the next two weeks Key Responsibilities: Communicate with business owners daily, answering inbound calls and addressing any questions they may have Monitor support and customerservice inbox to ensure that we consistently reach top service levels Work with various enterprise technology platforms Engage effectively with customers via phone, email and chat ensuring More ❯
Woolwell, Plymouth, Devon, England, United Kingdom
UBT
site parking Complimentary refreshments Adhoc team incentives and recognition About the Opportunity We’re delighted to be supporting a growing, well-established SME, as they look to strengthen their customer operations team with the addition of a CustomerService Executive. This is a fantastic opportunity where you will be joining a collaborative, fast-paced environment where quality … service and strong internal culture go hand in hand. You'll be at the heart of the customer journey, managing client portals, processing orders, troubleshooting issues, and ensuring every interaction delivers a professional, responsive experience. What You'll Be Doing Client Engagement & Collaboration Develop a strong working knowledge of the core products Work closely with internal teams (Sales … Marketing, IT, Ops) Log and track all activity using CRM and reporting tools Customer Portal & Account Support Maintain and update client portals (pricing, branding, access) Assist with onboarding new clients and setting up their accounts Monitor usage and resolve or escalate technical issues Order Processing & Service Respond to customer enquiries via phone, email, and CRM Process orders More ❯